Customer service is always superb at Honda. I am always pleased. A special Thank you to Mr.Gray.
6/1/2021
Janet T. VERIFIED CUSTOMER
John was great in getting my repair completed quickly.
Many thanks
6/1/2021
Adrian Z. VERIFIED CUSTOMER
Yes
6/1/2021
Jose C. VERIFIED CUSTOMER
Joseph always is very helpful and provides great service when I take my vehicle to Metro Honda.
6/1/2021
BRIAN W. VERIFIED CUSTOMER
My Service Advisor was fine. However, the mechanic who replaced my recalled fuel pump, must not have been wearing gloves because the inside of my CRV smelled like gasoline. It has been 3 days, and the smell of gasoline still resonate in the cab. I am extremely disappointed.
6/1/2021
Leo G. VERIFIED CUSTOMER
The service was process within the two hours quoted, I had an appointment at 10am I was not process till 10:55 waiting in line while another line was moving faster. Five cars was process before I was help, after I arrive for my appointment. The service advisor did not review my service till I started asking about the service.
6/1/2021
Mayra B. VERIFIED CUSTOMER
I have to come back for fix the work they're do wrong. I live 30 mins away. I loss time and gas.
5/31/2021
ROSE MARIE. VERIFIED CUSTOMER
He was ver
y accomendating for my needs
5/30/2021
Hai N. VERIFIED CUSTOMER
Very happy with Brian’s service
5/29/2021
Luis A. VERIFIED CUSTOMER
Excellent, efficient and courteous service as always.
5/29/2021
Zhenzhu Y. VERIFIED CUSTOMER
Brian is very nice? I‘d like to make appointment with him for my next visit.
5/29/2021
Jesse S. VERIFIED CUSTOMER
Estella was great! She took the time to research our maintenance records with Metro Honda and charged the appropriate rate for services received. We came in without an appointment and she squeezed us in. Excellent customer service! She is very pleasant to interact with.
5/28/2021
Brittney C. VERIFIED CUSTOMER
I haven’t been able to get my problem solved.
5/28/2021
Rosa L. VERIFIED CUSTOMER
Very professional and helpful
5/28/2021
Ashwin P. VERIFIED CUSTOMER
You should check in as drivers come in drive way. Than let them get comfortable in lounge and call as they came in.
On name of COVID-19 you should not take away coffee and water
completely. If you still able to sell what’s difference.
5/28/2021
Grace G. VERIFIED CUSTOMER
Brian was kind & thorough with my Honda Service.
5/28/2021
Tony R. VERIFIED CUSTOMER
Excellent, Your loyal customer base is outstanding
5/28/2021
Charles B. VERIFIED CUSTOMER
Israel was very helpful and explained everything that was to be done on the vehicle.
5/28/2021
Rochelle C. VERIFIED CUSTOMER
Length of time I had to wait initially for service writer. Followed by length of time it took to complete the work. Arrived 7:45 am for 8 am appointment, left at 8:40 am, car was not ready until 5:55 pm
5/28/2021
Ryan W. VERIFIED CUSTOMER
Yes Brian was great. Please send me a update on the value of my vehicle. Thank you