Joseph has the best costumer service. Treated me with the upmost respect. Felt at home and he took care of everything and answered all my questions. Great job
6/22/2021
Raymond C. VERIFIED CUSTOMER
I drove straight home from picking up my vehicle and parked it in my driveway. Several hours later I came out and noticed fresh damage on my right front fender. There was fresh stucco still stuck to my vehicle which matched the color of the metro Honda building. At the time that I noticed the damage, it was already past closing time. I can’t imagine that the damage happened anywhere else and the pre inspection form showed no damage in the area in question. I have no hopes in anybody taking responsibility for the damage but just felt that I should let you know. Thank you. I will be servicing my vehicle elsewhere from here on out.
6/22/2021
Jason H. VERIFIED CUSTOMER
Still trying to figure out How appointments work. Appointment at 7:30a.m. Wasn't checked in until about 8:30.. Finally got my vehicle a little after 11a.m. Thank you for service. But, I never had to wait that long for my car.
6/22/2021
Rakesh D. VERIFIED CUSTOMER
Excellent customer service by advisor on time car ready to be picked up
6/22/2021
Adriana L. VERIFIED CUSTOMER
Estela was awesome! This was the fastesf & smoothest experience I’ve had for at a Honda dealer! A++
6/22/2021
Nancy R. VERIFIED CUSTOMER
Always happy with the service at Metro Honda ????
6/22/2021
Bryan P. VERIFIED CUSTOMER
Thank you
6/22/2021
Robert G. VERIFIED CUSTOMER
Joseph king did an amazing job. I recommend him to anyone that will take there car to metro Honda
6/22/2021
Cory R. VERIFIED CUSTOMER
The car radio still isn’t working right
6/20/2021
Jon D. VERIFIED CUSTOMER
Had an appointment still had to wait over 10 minutes to get waited on. Had a issue with fuel pump recall that was done 2 week prior ,but was told I had to wait over 2 hour to get it looked at. Unsatisfactory customer service need more service advisors to have when demands gets high.
6/20/2021
RACHEL H. VERIFIED CUSTOMER
Gary has exceptional customer service skills.
6/19/2021
Destiny H. VERIFIED CUSTOMER
I had an appointment at 1:00 pm, we arrived a few minutes early, and we were checked in. However, I was not happy with the fact that I was made to wait a little over 2 hours for an oil change. To make matters worse when my uncle inquired about when the vehicle would be ready, he was told it was ready a long time ago, but the service workers were out to lunch, so that’s why we were not notified. If he had not said anything how much longer would we have been made to wait for a scheduled appointment ? I understand people have to go to lunch, but there should be system put in place were people are not having to wait forever to get their car back. I do appreciate the man outside offering to wash our car since we waited for so long.
6/18/2021
David C. VERIFIED CUSTOMER
You should have tires in stock. This should not have been a 24+ hours job.