John clearly explained what needed to be done and was accurate in his assessment regarding the amount of time it would take.
7/1/2021
Linda A. VERIFIED CUSTOMER
He was very polite and friendly, nice guy
7/1/2021
HARJINDER S. VERIFIED CUSTOMER
Joseph is excellent.very helpful and very considerate. Will ask for him next time
7/1/2021
Robert S. VERIFIED CUSTOMER
Great work
7/1/2021
Omar M. VERIFIED CUSTOMER
Thank you
7/1/2021
George D. VERIFIED CUSTOMER
I was waiting for help for 15-20 minutes they keep telling stay here someone will come help you okay I understand if it was busy but still
7/1/2021
CHIEN-FU C. VERIFIED CUSTOMER
My service advisor Francisco was very professional and patience. But the whole process of detecting ac system problem and adding Freon process took about 7hr. Way too long!
6/30/2021
Genevieve G. VERIFIED CUSTOMER
Joseph was friendly and kind. Definitely didn’t feel like I was being rushed through since it was the end of the day. Appreciate the great service and interaction with Joseph and the team.
6/30/2021
Veronica V. VERIFIED CUSTOMER
Thanks to Mr. King I was able to get an appointment right away for my oil change and the service Mr. King provided was excellent. Very pleased with the quick service he even offered a free car wash that was awesome.
6/30/2021
Mohammed H. VERIFIED CUSTOMER
Very sorry to say about your slow service. I had appointment at 1.30pm and I had to wait for service writer until 2.05pm
6/30/2021
JEFFREY B. VERIFIED CUSTOMER
I feel that when the battery was replaced 2 years ago. It wasn’t replaced with a quality battery because it should have lasted more than 2 years. I feel that I should have received a warranty with the first replacement. Please contact me at ****-****-xxxx
6/30/2021
Quy D. VERIFIED CUSTOMER
Good service, Joseph King very nice and kind ????
6/30/2021
Philliph L. VERIFIED CUSTOMER
It'd be nice if you had an automated system that would contact you. I was at work today and I couldn't answer my cell phone but if there was something that clearly displayed how much I'd be paying for a service and let us know whether or not the parts are in stock because I had to pick up my car on my lunch break and I didn't have time to really talk to the tech
6/30/2021
Cynthia H. VERIFIED CUSTOMER
Thank you
6/30/2021
Jerry M. VERIFIED CUSTOMER
Since we have a conversion, I asked for a simple lubrication due to our rear strut zirk fitting , we had an appointment, we’re early & willing to wait . The first the tech , could not read our Vin . & charged me 40$ more than needed . The pilot was brought out & sat for 30 min until I brought it to the tech attention. The 40 $ was removed , but we will never bring our pilot to service there again !
6/30/2021
Jennifer M. VERIFIED CUSTOMER
Mark Grey was awesome, quick I was running late to work he got me in and out. Mark has great customer service.
6/29/2021
Gabriela S. VERIFIED CUSTOMER
Thank you
6/29/2021
Elizabeth R. VERIFIED CUSTOMER
Did not get help when I picked up car from John. Was told to go to another desk where no one was working. Told him I already paid for service just wanted to pick up car. Waited a long time then another rep helped me and noticeably was upset that previous worker John did not help. Will not work with him again. He was outside talking with staff.
6/29/2021
JANET N. VERIFIED CUSTOMER
Great service
6/29/2021
Patricia P. VERIFIED CUSTOMER
We were satisfied JOSEPH,THANK YOU!!!????????????????????????