No matter what the customer service says, it always takes longer. Your processes that you follow are not customer friendly. Keith is great though
5/16/2024
Rifat R. VERIFIED CUSTOMER
Done efficiently
5/16/2024
Marcia G. VERIFIED CUSTOMER
Mariela was very pleasant and professional - a pleasure to deal with!
5/16/2024
Andrew J. VERIFIED CUSTOMER
Friendly. Very professional and knowledgeable. Answered all questions.
5/15/2024
Helena C. VERIFIED CUSTOMER
Great service!
5/15/2024
Ives W. VERIFIED CUSTOMER
Very happy with the service of Kyle and Isaac.
5/15/2024
Jaime P. VERIFIED CUSTOMER
Keep up the outstanding service Kyle!
5/15/2024
Inseo B. VERIFIED CUSTOMER
Kyle is such a nice and professional staff at NormReeves!!
5/14/2024
Xianren L. VERIFIED CUSTOMER
Kyle is the best. Great service.
5/13/2024
Gerwayne T. VERIFIED CUSTOMER
They charged me for tire rotation, but didn't rotate my tires, now I don't trust them to conduct my 60K mile tune up, what more will they lie about. Calling corporate Monday 5/13/24.
5/13/2024
Gail L. VERIFIED CUSTOMER
Thank you for being upfront about time estimate to be serviced. Even though it was 3 hours it was as promised and no longer. Kyle is friendly and gives great customer service.
5/12/2024
Bich N. VERIFIED CUSTOMER
Great service! Best asvisor!
5/12/2024
Bradley P. VERIFIED CUSTOMER
Throughout the process Mariela provided professional yet personable service. One more example of the excellence of Norm Reeves Genesis!!! Thank you all once again!
5/11/2024
Esther G. VERIFIED CUSTOMER
Mariela qas very courteous. Had a big smile seemed warm and was very professional. It was an exceptionaly interaction.
5/11/2024
David K. VERIFIED CUSTOMER
Valet service and vehicle services were outstanding
5/10/2024
Paul V. VERIFIED CUSTOMER
Mary is what makes your dealership a great experience. She is friendly, professional, and I feel like I can trust that she has my best interests at heart. Great job hiring her on to represent your brand.
5/10/2024
Mohsin A. VERIFIED CUSTOMER
He was great
5/10/2024
Edgar K. VERIFIED CUSTOMER
Everything was prepared to complete the PM work. Mary was courteous and handled issues professionally. Overall the job was well done. Thanks!