Kyle is great!!! He was extremely helpful in getting me out fast.
5/27/2024
Aisha S. VERIFIED CUSTOMER
Kyle’s customer service was absolutely outstanding! I had previously taken my car to Genesis Santa Monica however, after my experience with Kyle and The Genesis Cerritos’s family, I will be bringing my vehicle to the Cerritos location from this point forward.
5/27/2024
Catherine W. VERIFIED CUSTOMER
So far so good with 1st time experience. Just dealership need to set up a workstation for clients who choose to work on site while waiting for their car for servicing.
5/25/2024
Theresa B. VERIFIED CUSTOMER
She’s the best….
5/25/2024
Douglas G. VERIFIED CUSTOMER
Very nice and friendly. Our salesperson Ernesto is also delightful!
5/25/2024
Darshna D. VERIFIED CUSTOMER
Kyle was really nice and he remembered me even though it was quite a few months after I took my Genesis there for service. He is a very pleasant person. It was a pleasure dealing with him.
5/24/2024
Kye K. VERIFIED CUSTOMER
Keep up the great work!
5/24/2024
Richard H. VERIFIED CUSTOMER
Great service Rep. one of the reasons I will recommend Norm Reeves to buy a Genesis.
5/24/2024
Thomas R. VERIFIED CUSTOMER
Exceptionally charming. Knowledgeable. Professional abd efficient
5/24/2024
Stephanie H. VERIFIED CUSTOMER
Kyle and his team were awesome and absolutely client focused!
5/24/2024
Daniel F. VERIFIED CUSTOMER
Mariela was very informative and helpful
5/23/2024
Larry S. VERIFIED CUSTOMER
The job on my Gv80 was hreat it runs and ride pervect and thank you so much.
5/23/2024
Jacques N. VERIFIED CUSTOMER
Great attitude, easy to talk to, easy to work with. Good listener.
5/22/2024
Timothy R. VERIFIED CUSTOMER
Kyle was excellent and went above and beyond. I really appreciated it.
5/22/2024
Willie H. VERIFIED CUSTOMER
Great service
5/22/2024
Yvette J. VERIFIED CUSTOMER
Thank you for demonstrating a one of a kind customer service ????
5/21/2024
Hoyeon L. VERIFIED CUSTOMER
She's really nice. She answered my questions friendly. She made my day.
5/20/2024
Rhona S. VERIFIED CUSTOMER
Mariela had been my service advisor for 3 years and has always been professional and very helpful, and also has a great personality!
5/20/2024
Marcelo B. VERIFIED CUSTOMER
I am beyond impressed with my experience. Kudos to the amazing team that assist me with the oil change with a loaner. Thank you!