he has been very helpful, informative and friendly! thank you!
6/5/2024
Jason A. VERIFIED CUSTOMER
Great service!
6/4/2024
Kang Ho. VERIFIED CUSTOMER
Always friendly conversation
6/2/2024
Heesoo J. VERIFIED CUSTOMER
She is so kind and nice.
She explained kindly untill I understood.
I appreciate her help.
6/2/2024
Hyun Hee. VERIFIED CUSTOMER
Mariela was amazing! She recommended services I needed and helped explain the whole process in detail with me as well as made sure I got the loaner car I needed. Extremely satisfied with the service and will highly recommend this dealer to my friends and family!
6/2/2024
Kyle W. VERIFIED CUSTOMER
Kyle W
6/2/2024
Justin K. VERIFIED CUSTOMER
good
6/1/2024
Theodore C. VERIFIED CUSTOMER
Kyle is an excellent service writer. I am glad to have him helping me with my needs
5/31/2024
Salvador G. VERIFIED CUSTOMER
Kyle had my service advisor for the past three years and he has been very helpful and supportive and I thanked him very much for the support and thank him again
5/31/2024
Carolina C. VERIFIED CUSTOMER
Excellent Service
5/30/2024
Larry F. VERIFIED CUSTOMER
Mariela is a very pleasant person to talk with and she has so much respect for her customer and knowledge of Genesis. You are very lucky to have an employee on your staff like Mariela.
5/30/2024
Hansoo P. VERIFIED CUSTOMER
Service was quick and perfect. Satisfied
5/29/2024
Hattie S. VERIFIED CUSTOMER
Kyle always take good care of my request and concerns.
5/28/2024
Paul D. VERIFIED CUSTOMER
Mariela was great .your server dept. ****!!
5/28/2024
Keith F. VERIFIED CUSTOMER
Kyle is great!!! He was extremely helpful in getting me out fast.
5/27/2024
Aisha S. VERIFIED CUSTOMER
Kyle’s customer service was absolutely outstanding! I had previously taken my car to Genesis Santa Monica however, after my experience with Kyle and The Genesis Cerritos’s family, I will be bringing my vehicle to the Cerritos location from this point forward.
5/27/2024
Catherine W. VERIFIED CUSTOMER
So far so good with 1st time experience. Just dealership need to set up a workstation for clients who choose to work on site while waiting for their car for servicing.
5/25/2024
Theresa B. VERIFIED CUSTOMER
She’s the best….
5/25/2024
Douglas G. VERIFIED CUSTOMER
Very nice and friendly. Our salesperson Ernesto is also delightful!