I was told I would have an answer with a couple hours for a warranty claim regarding my door handles. I kept calling & leaving messages, with no reply for 3 weeks. When they finally called me back, I was told it was considered normal wear & tear and was not going yo be covered. There is nothing normal about door handles fading, scratching & chipping on a three year old car. I feel that no one stood up for their customer and fought to find a resolution instead of telling me I could buy new ones from for almost $900.00! Not good customer service and I had to keep chasing service, just to be told “sorry, nothing I can do”. Very disappointed in Hyundai ????
4/28/2026
Charlin S. VERIFIED CUSTOMER
Louie was great
4/28/2026
James L. VERIFIED CUSTOMER
Gary always gets the job done!!!
4/28/2026
Sue E. VERIFIED CUSTOMER
Enrique was a pleasure and very happy to have had him.
4/27/2026
Don Napoleon. VERIFIED CUSTOMER
i felt like a VIP with the service your providing. a simple uber ride and advance phone answering AI are all part your companies thoughtful gesture and i really do appreciate it.
4/26/2026
Lilia L. VERIFIED CUSTOMER
Jaydon was super helpful and made everything run smoothly. He set up my rental car and got a ride to the rental place.
4/25/2026
Robert R. VERIFIED CUSTOMER
Great service from start to finish. Triple AAA dealer and service department
4/25/2026
Arisa R. VERIFIED CUSTOMER
Thank you so so much Candice! I appreciate your help and your communication with me, with the concerns I had with my vehicle. Communication is so important to me, especially working with the general public so thank you for always keeping in the loop with the car parts that I needed!! <3
4/25/2026
Eduardo O. VERIFIED CUSTOMER
I'm completely satisfied with my recent service experience with Jayden Ramirez.
4/24/2026
Martha M. VERIFIED CUSTOMER
I was told that the technician was not able to replicate my complaint while driving the vehicle and running for codes. I brought it in because the emergency parking break engaged twice while driving at high speed on the freeway.i don't believe there was any troubleshooting other than plugging in the machine for codes.I was told to bring it in if it happens again. This is frightening to me. Did they check the sensors for the collision avoidance (if there's a sensor)? That also turned on while I was slowly parking behind a car. The emergency parking break engaged twice while I was driving on the freeway one week apart. There's obviously something going wrong if the car is detecting something on the road to cause rhe break to engage. I'm not satisfied with the quality of the diagnostic work. Waiting for the problem to happen again so you open a case doesnt sound like good quality work.
4/24/2026
Janice S. VERIFIED CUSTOMER
He was friendly, professional and knowledgeable.
4/24/2026
Danica G. VERIFIED CUSTOMER
Arrived at my appointment on time and was accommodated by Jayden Right away.
4/24/2026
Dennis Z. VERIFIED CUSTOMER
Candice treated me exceptionally well. Understood my urgency and communicated with me every step of the way.
4/24/2026
Victor O. VERIFIED CUSTOMER
Great customer service but the service took took long
4/24/2026
David S. VERIFIED CUSTOMER
First, Candice is an awesome and friendly service advisor. Very welcoming and good at explaining things. The oil change was done in a reasonable time while I waited. The waiting room is nice and nice to have coffee provided.
The problem is when leaving, I had several fresh grease spots on my center console. Those should have been caught before I received my car. I scrubbed it to get most of it out and can barley see it, but I know it’s there and should have never happened.
4/23/2026
Kenneth B. VERIFIED CUSTOMER
Louie R. Is the best. Friendly, professional and knowledgeable. Very nice person.
4/23/2026
Mariana B. VERIFIED CUSTOMER
Dissatisfied with the recent service performed at your shop . High charge for the service and repairs done incorrectly. I expected professional and reliable work for the amount paid.