Jayden answered all my questions with clear explanations. He was very respectful.
6/30/2026
Karen E. VERIFIED CUSTOMER
Candice provides wonderful customer service!
6/30/2026
Melanie W. VERIFIED CUSTOMER
Louie is such a pleasant man. I remember him from a few year ago, just after my dear husband's death. It was the first time I brought the car in for service by myself. Dave always did that job. Louie was kind and encouraging.
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6/30/2026
Steven C. VERIFIED CUSTOMER
Candice was very professional answered all my questions. That’s why I’m coming back.
6/29/2026
Debra Gene. VERIFIED CUSTOMER
Friendly, with complete explanations.
6/28/2026
Kyeung Y. VERIFIED CUSTOMER
Excellent
Thank You~
6/28/2026
Thomas B. VERIFIED CUSTOMER
It took 30 plus minutes for my car to be delivered back to me even know I came 2 hours after they said it was completed. Why would be parked off site! Nobody cared and couldn’t answer me deer in headlights!
6/28/2026
Justin K. VERIFIED CUSTOMER
Very bad
6/28/2026
Raul Nelson. VERIFIED CUSTOMER
Job well done
6/27/2026
Leveretta G. VERIFIED CUSTOMER
Enrique always takes the time needed to explain in detail to me. He realizes that I am a senior. He never rushes me. I am happy with my Norm Reeves staff.
6/26/2026
Jay B. VERIFIED CUSTOMER
All good.
6/26/2026
Michael K. VERIFIED CUSTOMER
Problem not resolved
6/26/2026
Kim D. VERIFIED CUSTOMER
She was very pleasant to work with. Everything was made very clear up front, including cost.
6/26/2026
Brandy C. VERIFIED CUSTOMER
Louie was rude and he did not do what he said he was going to do by having the information available for me to get my car repaired as we had spoken about. He was very short and not informative . I was not satisfied with his customer service. Also he wasn’t present when I returned to pick up my car and the information he said he would have ready for me was not there and someone else had to assist me with that information. Very disappointing.
6/26/2026
Dylan N. VERIFIED CUSTOMER
The moment I pulled out of the lot, my driver side rear tire was low on air and had to go fill up. Currently, it has not kept air very well since picking up the vehicle.
6/25/2026
Judith S. VERIFIED CUSTOMER
Always greatservice by Gary Ohnesorgen.He always cares about his customers, always helpful.
6/25/2026
Ramiro S. VERIFIED CUSTOMER
Excellent customer support taking time to answer and explain all concerns and questions!
6/25/2026
Myung Jong. VERIFIED CUSTOMER
Good service
6/25/2026
Patrick S. VERIFIED CUSTOMER
The service person was good, but the person who did the curb rash I don’t believe did a good job.
6/25/2026
Chung Ah. VERIFIED CUSTOMER
The service was excellent. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was completed much sooner than expected, which was a pleasant surprise and greatly appreciated. The entire experience was smooth and efficient. Thank you for the outstanding customer service and for taking such good care of my vehicle.