Candice has been taking care of me for years. I always ask for her because she provides the best service and follow-up. She deserves an award or raise or something.
5/10/2024
Leveretta G. VERIFIED CUSTOMER
Louie Ramos was friendly and courteous. My regular service manager was off, however I was very well taken care of by Mr. Ramos...the entire staff seems to be extremely friendly and helpful. I never mind waiting for my car. Thank you for the staff you have and the customer service you give.
5/10/2024
Kathleen O. VERIFIED CUSTOMER
Professional, friendly and helpful. Explained everything to me in terms that were easily understood
5/10/2024
Ernesto M. VERIFIED CUSTOMER
Was professional.
5/9/2024
Elvia B. VERIFIED CUSTOMER
Gary was a true professional and having him assist me with my engine replacement made what could have been a stressful situation into a memorable experience with Norm Reeves Hyundai of Cerritos.
5/9/2024
Carl V. VERIFIED CUSTOMER
The selling dealer installed a tracking device that drained the battery, then Norm Reeves was going to charge me to remove it, when I never wanted it to begin with. It also took 21 days of having my car with you for Norm Reeves to check the 12v battery health and do the ICCU software update. Dealerships are anti-consumer.
5/9/2024
Ralph G. VERIFIED CUSTOMER
The team was able to get me in and out without any issues
5/9/2024
Gustavo G. VERIFIED CUSTOMER
Mohamed made sure that our needs were met while our vehicle is in the shop
5/9/2024
Mary W. VERIFIED CUSTOMER
Nice guy. Very informed. Great job!
5/9/2024
Sam P. VERIFIED CUSTOMER
You can't own upto your mistakes .
5/9/2024
Linda E. VERIFIED CUSTOMER
Always top ten service at this department, and Enrique’s customer service was wonderful and truly appreciated.
5/9/2024
Magdalena F. VERIFIED CUSTOMER
Satisfied
5/9/2024
Lisa L. VERIFIED CUSTOMER
Ethen was amazing!!! Great follow up
Thank you
5/9/2024
Karen G. VERIFIED CUSTOMER
Mohamed Jaber has been my service partner for several months . He is friendly professional and knowledgeable about my car. I trust his advice and recommendations.. I trust Mohamed and the entire service department.
5/9/2024
Victor M. VERIFIED CUSTOMER
Good service
5/9/2024
Laurie B. VERIFIED CUSTOMER
Always satisfied with the results and appreciate the team
5/8/2024
Lissette B. VERIFIED CUSTOMER
I would like to thanks Hyundai of Cerritos .
And definitely thanks to Candice for the excellent job she did helping us ,she go the extra mile trying helping with our car problem trying to find an car to cover our needs so we can let the car for a diagnosis job.
Thank you Candice again for the gray job Candice is ready for the next level supervisor or manager. Lissette
5/8/2024
Kichong L. VERIFIED CUSTOMER
Candice was kind to this service.
5/8/2024
Schultz Family. VERIFIED CUSTOMER
Everything was fine.
5/7/2024
Rory H. VERIFIED CUSTOMER
Ethen was very professional, courteous, accurate, informative, and personable. He is a valued employee. He helped me with my appointment and servicing with Repel. Thank you Ethen. And thank you Norm Reeves Hyundai of Cerritos.