I experienced excellent service at Claremont Toyota. Keep up the good work.
5/20/2021
Eleonore H. VERIFIED CUSTOMER
V very professional
5/20/2021
Jenny G. VERIFIED CUSTOMER
Didn't offer to fix issues on my car ????
I believe because make and year of my vehicle 2002 for explorer
5/20/2021
Harry L. VERIFIED CUSTOMER
For at least the last 35 years I prefer to have cars as well as service from and by TOYOTA. And I will not hesitate to recommend the same to who ever seek advice about car or after sale services.
Thanks.
Oh ya, another thing I would like to include are the staffs and supervisors are really good at what ever job they are doing and very polite and treat us with respect. Thank you Toyota. Thank you Candace Harrington.
5/20/2021
Ramon P. VERIFIED CUSTOMER
Provided great service!!!
5/20/2021
Cheryl W. VERIFIED CUSTOMER
Very friendly and helpful. Check-Ins could be faster. Love this dealership.
5/19/2021
David S. VERIFIED CUSTOMER
There should be a separate line/system for smog checks. Why would someone choose to wait 2 1/2 hours for a smog check at Toyota when I can go to the little business by my house and get it done in 20 minutes? Also, why have appointments at all? If everyone is going to be waiting hours and hours and treated like they are dropping their car off for the whole day.
Ozzy was respectful and helpful; my concern is not with his service but with the process for smog check customers.
5/19/2021
Martha S. VERIFIED CUSTOMER
Luis,
Thank you for all your help - greatly appreciated your attention to details.
5/19/2021
Greg Goodson. VERIFIED CUSTOMER
Oscar was fast, courteous, and explained what will be done on my Highlander and went over the mechanic’s report afterwards. No surprises. The waiting area was comfortable and clean. All of other employees were friendly and patient. That’s a big reason why I always return to Claremont Toyota for my car’s periodic service.
5/19/2021
Maria Teresa. VERIFIED CUSTOMER
2 new tires were recommended, so because I declined to have them replaced today, tires were not rotated (alignment issue,I know), however air was not even added to the tires either. If tire rotation is included in price and it is not performed why am I charged the full price of the service anyway?
5/19/2021
Archibon L. VERIFIED CUSTOMER
Very satisfied for the service especially to Luis Macias
5/18/2021
Martha S. VERIFIED CUSTOMER
Thank you
5/18/2021
Stephanie G. VERIFIED CUSTOMER
Everything went well
5/18/2021
Gilbert D. VERIFIED CUSTOMER
You’ve said it All! A Job well done!
That is what I get when I go to your Dealership, A Job well Done! Oscar is a Asset to your Dealership. He explains everything that is being done to my car and when an unexpected circumstances occur he calls immediately and lets you know what is going on and needed for your safety. I bought my car new February 2013 and you have been the only place to do all my car maintenance.
Thanks to your Staff and to Oscar for his great work. ????
5/18/2021
Sandra P. VERIFIED CUSTOMER
I returned today May 17 for my driver side seatbelt to be repaired, part was not ordered service rep said she would order parts required per Mr Gonzalez platt was not ordered. Drove here for nothing ???????????
5/17/2021
Javier A. VERIFIED CUSTOMER
I am very satisfied with the service provided.
5/17/2021
Monica V. VERIFIED CUSTOMER
I can't wait to pay my car off to trade my car in for a beautiful Honda Accord because the Customer Service at Claremont Toyota is just ridiculous now
5/17/2021
Robert F. VERIFIED CUSTOMER
Juanita was great!
5/17/2021
Joshua B. VERIFIED CUSTOMER
Olivia is really helpful and made my maintenance trip fast and easy. Claremont toyota did a good job and I am satisfied with the service.
5/17/2021
Juanita R. VERIFIED CUSTOMER
It was so nice of the staff to allow us to have a rental, everyone treated us as a priority guest and got us our rental as fast as they could, we appreciate it and are very glad to be in business with Toyota thank you all at Claremont Toyota keep up the great work.