Juanita did a fair job at best. She was not proactive in her service. The vehicle was returned unwashed.
5/21/2021
Sandra V. VERIFIED CUSTOMER
Candace Harrington is an asset for your company
Thank you very much Candace.
5/21/2021
Anthony F. VERIFIED CUSTOMER
I want to say thank you to Olive. She is the reason why I continue to have service done at this location for my 4runner. Olive is kind, understanding, communicative, and I appreciate her help.
-Anthony
5/21/2021
Leslie V. VERIFIED CUSTOMER
Jeremy is the best! I wouldn't trust anybody else to help me with my car needs.
5/21/2021
Kristen T. VERIFIED CUSTOMER
Bert’s the only service guy for me at your dealership.
5/21/2021
Luis Calderon. VERIFIED CUSTOMER
You're welcome
5/21/2021
Bruce L. VERIFIED CUSTOMER
Everything was very satisfactory. Phillip handled my visit professionally and courteously.
5/21/2021
Patricia O. VERIFIED CUSTOMER
Scott is great!!!!!very professional and nice!!!!
5/21/2021
Carla M. VERIFIED CUSTOMER
The service somehow improves each time I go for service. Jeremy made sure I left with no questions and was super accommodating when I was late picking up my vehicle.
5/21/2021
My T. VERIFIED CUSTOMER
Thanks
5/21/2021
Candelario G. VERIFIED CUSTOMER
Excellent customer service
5/21/2021
Rosalind L. VERIFIED CUSTOMER
I arrived on time for my 8 o’clock appointment for the first oil change on my 2021 Prius and joined a group of cars waiting. They all left within minutes, but soon I was waiting by myself - it was almost 20 minutes before my somebody came to help me check in. (Apparently my own advisor was “busy”... why was I assigned to him if he were “busy”?)
Otherwise the service was fine. My car was done in a timely matter.... but would have been done twenty minutes earlier if I hadn’t had to wait ..
5/21/2021
Dan A. VERIFIED CUSTOMER
Luis is very courteous and helpful.
5/21/2021
Letisia A. VERIFIED CUSTOMER
Candace was great! She was very informative and nice! Overall great experience.
5/21/2021
Katherine I. VERIFIED CUSTOMER
We cannot trust Phillip Tarin and Jesus Legaspi as they recommended changing front brake pads. They reported that they were only 1 mm left on the pads (See Multipoint Inspection). They saved the old front pads and they were 5 mm thick. We had to spend an extra $290. They lied. We are very dissatisfied.
5/20/2021
Hilda S. VERIFIED CUSTOMER
I'm very satisfied with your service
Keep up your good work