I waited from 830am to 7pm for my car to get service this was not acceptable apparently my car was already done but they made a mistake on that I was very upset and not happy with the service so I really don't know if they really service my car it was done in 20 minutes at the last hour at 7pm because I spoke with the manager about it and asked him what happened he did explain to me what happened and what they did wrong so my real question is did my car get service the right way because I waited 10 hrs but they did in 20 minutes.....
1/6/2022
Thi T. VERIFIED CUSTOMER
Thanks for getting my car done fast at the first 5.000 miles service. I’m happy with it !
1/6/2022
Anthony T. VERIFIED CUSTOMER
No Comment
1/6/2022
Nery C. VERIFIED CUSTOMER
No good take 3 horas for chsnge oíl only
1/6/2022
Rose R. VERIFIED CUSTOMER
Ty for your great customer service
1/6/2022
Harland L. VERIFIED CUSTOMER
Thanks!
1/6/2022
Cheyanne G. VERIFIED CUSTOMER
Antonio did his job as far as I'm concerned. I bought a truck at your used lot that was not a Toyota certified vehicle. I brought it in for repairs for three different things already and all three things so far cannot be fixed under my bumper to bumper warranty or even the extended warranty I'm very disappointed also that I picked up my trunk and I have mold growing underneath my backseat and they're trying to tell me my leak is coming from my front window I don't understand. Also when I picked up my truck today I had water all over my front dashboard. I'm not understanding the situation. I would like for a manager to call me back. Or even my sales rep Jose Gomez.
1/5/2022
Norma R. VERIFIED CUSTOMER
I dropped off my vehicle at 10:15 a.m. I received a text that my vehicle was ready at 2:04 p.m. and when I dropped off my husband to pick up my vehicle he had to wait for over an hour because nobody there could find my vehicle. Finally, it was found and my husband was told that it had been mistagged. Having to wait for such a long time and not knowing where my vehicle was is unacceptable!
1/5/2022
Carol G. VERIFIED CUSTOMER
Kevin Alvarez was outstanding in his efforts to ensure I felt safe and comfortable while my 19 year old Corolla was being serviced. From the time my car was towed to Claremont Toyota by AAA to his final contact that my baby car was ready for pick-up, Kevin made me feel I was his only customer. The whole experience was truly memorable.
1/5/2022
Jack &. VERIFIED CUSTOMER
Very satisfied
1/4/2022
Yolanda S. VERIFIED CUSTOMER
I waited 6 hrs 5o get an oil change, and my car's fluids were extremely low after I got my car back. ( after 6 hrs.) 1 LESS CUSTOMER. AT TOYOTA CLAREMONT.
1/4/2022
Steve H. VERIFIED CUSTOMER
Kevin, Tony and team continue to super serve their clients which is why we continue to come back. Thanks for the great service
1/4/2022
Terry R. VERIFIED CUSTOMER
Very good job by your team that’s why I keep getting my 06 Tacoma service at Claremont Toyota it is good to have good trained techinicins
1/4/2022
Marwan A. VERIFIED CUSTOMER
Nice service
1/4/2022
Steve L. VERIFIED CUSTOMER
Still waiting for the parts to come for repair to my new vehicle.
1/2/2022
Nsimba A. VERIFIED CUSTOMER
Scott Zalibra is an amazing person with an OUTSTANDING CUSTOMER SERVICES SKILL, He deliver with professionalism,diligence and attention. I recommend Him to a HIGHER POSITION! He's a very LOYAL person to Toyota and his customers.
1/1/2022
Richard S. VERIFIED CUSTOMER
Great experience ????
1/1/2022
Juan P. VERIFIED CUSTOMER
One and done to specifications. Good job everyone.