Antonio did his job as far as I'm concerned. I bought a truck at your used lot that was not a Toyota certified vehicle. I brought it in for repairs for three different things already and all three things so far cannot be fixed under my bumper to bumper warranty or even the extended warranty I'm very disappointed also that I picked up my trunk and I have mold growing underneath my backseat and they're trying to tell me my leak is coming from my front window I don't understand. Also when I picked up my truck today I had water all over my front dashboard. I'm not understanding the situation. I would like for a manager to call me back. Or even my sales rep Jose Gomez.
1/5/2022
Norma R. VERIFIED CUSTOMER
I dropped off my vehicle at 10:15 a.m. I received a text that my vehicle was ready at 2:04 p.m. and when I dropped off my husband to pick up my vehicle he had to wait for over an hour because nobody there could find my vehicle. Finally, it was found and my husband was told that it had been mistagged. Having to wait for such a long time and not knowing where my vehicle was is unacceptable!
1/5/2022
Carol G. VERIFIED CUSTOMER
Kevin Alvarez was outstanding in his efforts to ensure I felt safe and comfortable while my 19 year old Corolla was being serviced. From the time my car was towed to Claremont Toyota by AAA to his final contact that my baby car was ready for pick-up, Kevin made me feel I was his only customer. The whole experience was truly memorable.
1/5/2022
Jack &. VERIFIED CUSTOMER
Very satisfied
1/4/2022
Yolanda S. VERIFIED CUSTOMER
I waited 6 hrs 5o get an oil change, and my car's fluids were extremely low after I got my car back. ( after 6 hrs.) 1 LESS CUSTOMER. AT TOYOTA CLAREMONT.
1/4/2022
Steve H. VERIFIED CUSTOMER
Kevin, Tony and team continue to super serve their clients which is why we continue to come back. Thanks for the great service
1/4/2022
Terry R. VERIFIED CUSTOMER
Very good job by your team that’s why I keep getting my 06 Tacoma service at Claremont Toyota it is good to have good trained techinicins
1/4/2022
Marwan A. VERIFIED CUSTOMER
Nice service
1/4/2022
Steve L. VERIFIED CUSTOMER
Still waiting for the parts to come for repair to my new vehicle.
1/2/2022
Nsimba A. VERIFIED CUSTOMER
Scott Zalibra is an amazing person with an OUTSTANDING CUSTOMER SERVICES SKILL, He deliver with professionalism,diligence and attention. I recommend Him to a HIGHER POSITION! He's a very LOYAL person to Toyota and his customers.
1/1/2022
Richard S. VERIFIED CUSTOMER
Great experience ????
1/1/2022
Juan P. VERIFIED CUSTOMER
One and done to specifications. Good job everyone.
1/1/2022
Robert S. VERIFIED CUSTOMER
Perfectly diagnosed!
1/1/2022
Cervando H. VERIFIED CUSTOMER
Oscar help me a lot thanks
1/1/2022
Robin W. VERIFIED CUSTOMER
I have requested to have the sunglasses holder to be fixed twice- this service and the last service. It opens intermittently while I am driving. Everything else was great - Christina provided excellent customer service
1/1/2022
Alice L. VERIFIED CUSTOMER
Very thankful to Oscar and the service check in team for their exemplary and efficient work
1/1/2022
Erin R. VERIFIED CUSTOMER
I was told the oil change included tire rotation which was not done. I know this because I bought a miss-matched tire for the back passenger side 2 months ago after I bumped into a metal grate that slit my tire. This same tire remains in the same position which makes me wonder what else wasn’t completed.
1/1/2022
Ann H. VERIFIED CUSTOMER
I’m really happy … great service…
Happy new year to all …