Scott is awesome and has great communication. He calls and keeps you updated on your vehicle. Wish more service advisors had those skills.
5/15/2021
Sharon S. VERIFIED CUSTOMER
Phil Tarin was NOT my service advisor! Tony Sanchez was my service advisor
5/15/2021
Eduardo B. VERIFIED CUSTOMER
An oil change coul be great
5/15/2021
Sally Douglas. VERIFIED CUSTOMER
No complaints or suggestions. Well run organization.
5/15/2021
Chris O. VERIFIED CUSTOMER
You're team, how, Mike, and Tony made things right after a few issues. Mostly related to your sub contractor Calibur Collision. Thank you for coming through in the end.
5/15/2021
Don C. VERIFIED CUSTOMER
Phil was great!
5/15/2021
Candida R. VERIFIED CUSTOMER
Very happy with the service Tony gave me very courteous.
5/15/2021
Jessica T. VERIFIED CUSTOMER
Candace was very nice and helpful
5/14/2021
Tadeo M. VERIFIED CUSTOMER
THANK YOU SO MUCH!????????
5/14/2021
Phil T. VERIFIED CUSTOMER
Wonderful service
5/14/2021
Raymond R. VERIFIED CUSTOMER
Phil was my appointed service person who was very rude with me. So I walked out of the office and was going to leave with out service. But than I was approached by Mr **** who was very professional and courteous and was taken care of! Hope this matter is addressed!
Thanks Mr Romero
5/14/2021
Joshua V. VERIFIED CUSTOMER
Juanita was great. And it was a fast service
5/14/2021
Adrian S. VERIFIED CUSTOMER
Thanks
5/14/2021
David M. VERIFIED CUSTOMER
The service was good. One step I wasn’t satisfied with, was the wait upon arrival. I waited 25 minutes before an advisor started with me. Thanks
5/14/2021
Michelle T. VERIFIED CUSTOMER
Juanita checked us in. She stated that Phillip will be taking over shortly thereafter. Juanita reports that it will take about an hour and a half. Instead, it took over three hours. Juanita, Philip, nor anyone else bothered to update me that it would take more than double the stated time. There was no courtesy call made whatsoever. Moreover, the cashier lady lacked good customer service skills as when I asked about whether or not my car was ready, she simply shrugged her shoulders and stated I don’t know. This was my first time here and was livid from such a horrible experience.
5/14/2021
Lorenzo S. VERIFIED CUSTOMER
Exelen service.
5/14/2021
Vinh N. VERIFIED CUSTOMER
None
5/14/2021
Thomas B. VERIFIED CUSTOMER
Jeremy has been very helpful with me and my two times visiting Claremont Toyota. He always keeps me posted on how my car is doing and what process it’s going through. Having Jeremy as a service representative makes my appreciation for Claremont of Toyota higher