He was super helpful, gave clear directions, and even followed up with a call (not just the automated texts). Great customer service from him.
4/13/2024
Josie H. VERIFIED CUSTOMER
Sydney was amazing, however it should NOT take 2 hours for an oil change.
4/13/2024
Elisa A. VERIFIED CUSTOMER
I was not provided a vehicle report after service so now I don’t know what condition my tires/ breaks are in. I’m usually provided a full report of what needs my attention every time I take it in for service
4/12/2024
Michael M. VERIFIED CUSTOMER
NO COMMENT
4/12/2024
Bruce N. VERIFIED CUSTOMER
Sydney was great! Kept me informed at a step! Also worked with my insurance company to get me a new tire. Car is running great great job doing all the recalls.
4/12/2024
Nicholas H. VERIFIED CUSTOMER
Great customer service. Alex was very attentive and took care of me with respect. Will be back to have him as my advisor
4/12/2024
Frances W. VERIFIED CUSTOMER
Michael Cruz was great! I appreciate his professional manner, empathy towards customers
His kindness, I couldn't ask for anything better. Michael and Johnathan really make Volkswagen look Sensational. They treat the customers like they would like to be treated.David on the other hand need to learn how to talk to a customer without being so harsh with his wording. Overall I was very happy with the service I received.
4/12/2024
Tyson L. VERIFIED CUSTOMER
Thanks
4/12/2024
Julien P. VERIFIED CUSTOMER
It’s very good experience which Sydney Watson
Thanks so much
Julien P
4/11/2024
Kristen P. VERIFIED CUSTOMER
Michael is so personable and does an excellent job keeping me informed and up to date on the progress of my vehicle.
4/11/2024
Edward H. VERIFIED CUSTOMER
Your service rep Michael was awesome you are above the bar. I have forwarded people who bought in the last month they are completely satisfied. Thank you.
4/11/2024
Katarinna K. VERIFIED CUSTOMER
????????
4/11/2024
William D. VERIFIED CUSTOMER
Excellent as usual. He’s the only reason why I come back as a loyal customer. Top notch customer service.
4/11/2024
Dan D. VERIFIED CUSTOMER
Sydney is kind, professional and friendly.
4/10/2024
Barbara G. VERIFIED CUSTOMER
Michael is great!
4/9/2024
Faith P. VERIFIED CUSTOMER
Ronaldo was absolutely amazing if I had a son that wanted to be a service supervisor Ronaldo be the person I would want to teach him! See you next time Ronaldo I will return!
4/9/2024
Bakor R. VERIFIED CUSTOMER
Jonathan was very nice and professional from start to finish.
4/9/2024
Ronald K. VERIFIED CUSTOMER
Sydney is always very helpful.
4/9/2024
Alan J. VERIFIED CUSTOMER
Due to your pricing, you're making things so expensive.I can't even afford to get the car fixed properly and a lot of was left out of the conversation
4/9/2024
John O. VERIFIED CUSTOMER
The service was good, Jonathan is a good advisor, I just think $ 115.00 is to high cost for a oil change.