Michael was very understanding and accommodating. Moving forward I’d like him to be my contact person.
8/25/2021
Mark T. VERIFIED CUSTOMER
Don't send another insulting offer
8/24/2021
Andrew P. VERIFIED CUSTOMER
Keep up the fantastic work Kayla. It’s an absolute pleasure to work with you.
8/21/2021
Vince T. VERIFIED CUSTOMER
Everything went smoothly. Great communication.
8/18/2021
Michael C. VERIFIED CUSTOMER
Kayla is awesome! She is always friendly, professional, and she does an excellent job coordinating the service requirements/repairs and she is very informative regarding the repair/service status. She is certainly a significant contribution to your team, and I continue to service my Porsche there because of her efforts, and those of your technical staff.
8/14/2021
Mohit K. VERIFIED CUSTOMER
Mike was very professional and satisfied my car service and parts installation needs.
8/14/2021
Eric C. VERIFIED CUSTOMER
Kayla was very responsive and professional. No issues with her.
However my porsche ID no longer works, all my saved radio stations were removed, and I had to return to the dealership to drop off my charger since no one mentioned to bring this in when i discussed dropping of my car for the recall.
8/12/2021
IAN F. VERIFIED CUSTOMER
Excellent responses to my questions
8/12/2021
Macario T. VERIFIED CUSTOMER
Michael was very professional
8/12/2021
Aunkur A. VERIFIED CUSTOMER
Ralph was awesome to work with.
8/12/2021
Eric A. VERIFIED CUSTOMER
Great communication, suggestions and attention to detail by my service adviser Kayla. Thank you!
8/10/2021
Barbara W. VERIFIED CUSTOMER
Overall service was fine the only minor flaw was the car wash. It had to never washed due to a bird poop but what was the point? The car had nothing but smudge streaks. I would just share to not offer that service if you not going to have the car washed properly. No need to contact me. Thank you.
8/10/2021
Philipp N. VERIFIED CUSTOMER
Kayla is a fantastic service ambassador and she goes out of her way to ensure excellent customer service is afforded to our Porsches. Also a shout out to Pam, who is an excellent partner for Kayla and also takes great care of your customers.
8/8/2021
Jim R. VERIFIED CUSTOMER
Michael was great on the follow up and made sure every thing was completed as promised.
The entire team was a pleasure to work with.
Regards,
Jim
8/6/2021
Arthur B. VERIFIED CUSTOMER
She was fantastic, totally focused on the customer and helping us out. I am happy to fill out a survey.
8/6/2021
Igor A. VERIFIED CUSTOMER
Kayla has been a pleasure to work with! She was very professional, provided daily updates on the car's status, and patiently answered every question I had, and I had many. Thank you!
8/6/2021
Scott W. VERIFIED CUSTOMER
I only received updates on status when I called. I had also requested a loaner or rental car, per insurance agreement, and there was no follow up. In fact, we only learned the car was ready when we called to inquire on status.