Communication is poor. Received a notification that I did not show for my service but I did. Waited and called the day I dropped off the car and we missed the window for pickup, had to wait for the next day.
12/11/2020
Doric H. VERIFIED CUSTOMER
Very knowledgeable service team and excellent customer service.
12/10/2020
Erik L. VERIFIED CUSTOMER
Kayla is the best. A little bummed Porsche hasn’t figured out a real fix for the hybrid diluting the oil with fuel. But the service experience was great. Thanks.
12/10/2020
Paul F. VERIFIED CUSTOMER
Excellent service from writer Kayla.
12/9/2020
Michael B. VERIFIED CUSTOMER
My Porsche was driven from your service department and delivered to my home in San Jose...outstanding service!
12/5/2020
Sean S. VERIFIED CUSTOMER
Kayla was great
12/4/2020
SHEILA C. VERIFIED CUSTOMER
Paul is an excellent salesman and I appreciated his knowledge and sincere customer service during the process. Thank you!
Matt is great to work with. Personable and engaging. I will definitely use Livermore Porsche for all my service and maintenance needs in the future.
12/1/2020
Guilian C. VERIFIED CUSTOMER
The inspection report paper did not showing tire pressure most of the time. I found 39 in front and 48 and 47 in real tire yesterday when I picked the car. I Leaned from Porsche in Fremont that the tire pressure 36 in front and 42 in real ( max.) I adjusted four tire pressure after arrive home plus new tires looked too dirt and old , not look like new tires to me. One manufacturer date 2519 and another is 0519 ( almost 2years old )... plus I need drive back to fix the min problem this morning. I wish the service could be better .
12/1/2020
Sir V. VERIFIED CUSTOMER
Quick professional service. My service manager kept me informed throughout the process. The problem was fixed.
12/1/2020
Jennie H. VERIFIED CUSTOMER
Matt provided me excellent service
Next time I will ask for him to serve me again
I hope your company will keep him for a long time
Henry Hon
12/1/2020
Kalyan M. VERIFIED CUSTOMER
Great overall service.
11/27/2020
Andrew P. VERIFIED CUSTOMER
Keep up the great work Kayla.
11/27/2020
David P. VERIFIED CUSTOMER
Technician left a dirty foot print on floor mat, which I had to clean. Parts desk ordered the wrong part and delayed the time it took to resolve my issue. The installation fee I was charged was different than what I was told when I received my first estimate. You can make me more satisfied by ordering the proper part, installing things in a professional manner, and honoring your estimates.
11/27/2020
Reximillian W. VERIFIED CUSTOMER
Matt was great to work with! Thank you!
11/26/2020
Adrian C. VERIFIED CUSTOMER
The servicing staff were wonderful as usual but just abit disappointed that even though I received notifications that my vehicle was ready for collection after an 80k servicing, the interior was not cleaned.
11/25/2020
James C. VERIFIED CUSTOMER
Even when the service center is overloaded, Kayla has been a pleasure to work with as she has always been professional and courteous.
11/25/2020
Dwight W. VERIFIED CUSTOMER
They didn’t help me and old girl was very rude I’ll never in life come there again