Professional Service, while everything was done through Chat and Text messaging. I was kept informed through the progress from start to finish. Highly Satisfied.
1/16/2021
Jeff M. VERIFIED CUSTOMER
The whole team is fantastic ????
1/15/2021
Sheila C. VERIFIED CUSTOMER
The service team was super friendly, professional and polite! Thank you
1/15/2021
Walter B. VERIFIED CUSTOMER
Kayla was fine—but the checkin process is crazy—after making an appointment on line and providing all my info —Kayla has to do it again will I waited around for 20 minutes. You have safety for COVID with pens then make us sign with our finger on a pad everyone uses—or use a pen that has a rubber end out of the common tray. The service manager needs to walk through procedures and fix all unnecessary paper shuffling and observe how people checkin and out and make sure it’s really safe.
1/14/2021
Arnold S. VERIFIED CUSTOMER
Thank you
1/13/2021
Nancy V. VERIFIED CUSTOMER
Thank you so much for your wonderful customer service, communication and care of my car. It’s running so well. It’s like night and day from when I brought it in. You were very thorough and I feel very safe in my Porsche.
1/12/2021
Aman S. VERIFIED CUSTOMER
Great service! Matt was very thorough
1/12/2021
Salman R. VERIFIED CUSTOMER
Kayla and staff were very friendly, helpful and professional. I liked the video and communication from the team. Great job
Salman
1/9/2021
Leonard J. VERIFIED CUSTOMER
Kayla does a great job! Her communication with me while my car is being serviced, is excellent.
1/8/2021
Darren L. VERIFIED CUSTOMER
Kayla’s great!
1/8/2021
Kirby F. VERIFIED CUSTOMER
Kayla is one of the best SA's I've ever worked with.
1/7/2021
Victor R. VERIFIED CUSTOMER
Thank you.
1/5/2021
Rey R. VERIFIED CUSTOMER
Mohammed is a very good technician that he was able to explain fully what was wrong with my car .hope that you will let him work with my car when all the parts arrive .thank you so much n extend my sincere thank to Mohammad .
1/5/2021
Jeremy T. VERIFIED CUSTOMER
Great service... again, so thank you!!
1/1/2021
David P. VERIFIED CUSTOMER
You should call me for further comment.
1/1/2021
Rommel F. VERIFIED CUSTOMER
Prompt response and received my car back as promised
1/1/2021
Sunita K. VERIFIED CUSTOMER
Due to the vehicle being left on premise over the weekend, when I picked it up it was dirty. The service agent did nor make herself available to greet me at pick up. But the product managers who were helping me with some operation questions were kind enough to offer to have the car wiped down again with germicide (because of all the touching) and then I asked if they can rewaah the car, which they did. I also noticed the inferior seemed dirty, where a simple wipe down could have greatly improved the appearance. I mentioned this to my service agent afterwards and I felt her responses were very canned and unhelpful. I did not expect this type of experience from Porsche Service.
12/31/2020
John B. VERIFIED CUSTOMER
Kayla was excellent as always!!
12/29/2020
Stephen L. VERIFIED CUSTOMER
We actually brought two cars in during the same week and I provided similar feedback for the first vehicle. Kayla rocks and did a great job managing the communication, managing our expectations and timing for our vehicles.
Thanks
12/29/2020
Ron A. VERIFIED CUSTOMER
The issue that my car was towed into the dealership for was not fixed. I picked up the car and car still has the same issue. This was a waist of my time, money and mikes on my vehicle. I’m very dissatisfied with the service performed.