I still have to come back when parts are arrived. Also, the AC is blowing hot air!
3/30/2021
Terry L. VERIFIED CUSTOMER
Kayla is always very customer friendly and calm when conveying information to car owners.
3/30/2021
Dion P. VERIFIED CUSTOMER
She explained the problem thoroughly and the service mechanics took care of it. I will return to Livermore from now on, because of this pleasant experience.
3/27/2021
Richard O. VERIFIED CUSTOMER
You guys are deceitful and crooked. You don’t give full disclosure and your goal is not customer satisfaction but how to con people and take their money. For a Porche brand to do business that way is very disappointing. I’ll never come again to your shop and will discourage anyone from coming.
3/24/2021
Irina G. VERIFIED CUSTOMER
Kayla is the primary reason I drive all the way from Oakland to Livermore to have my car serviced. She is professional, efficient, knowledgeable and kind.
3/23/2021
Mark H. VERIFIED CUSTOMER
Kayla is great, no issues. I got an email today stating that I missed my appointment. This upsets me. Also, the showroom rep that gave me my keys Saturday had no record of my payment which upsets me as well.
3/21/2021
Noah C. VERIFIED CUSTOMER
Kayla continues to be awesome and always takes care of my Panamera :)
3/21/2021
Daniel W. VERIFIED CUSTOMER
Brilliant job
3/20/2021
David C. VERIFIED CUSTOMER
I'm happy the car performs as it should. I'm also happy that the service Department listened to the issues and resolved them, even with the COVID restrictions in place and difficulty in obtaining parts, they stuck to the issue and fixed the problems.
Thank you very much.
3/20/2021
Deb L. VERIFIED CUSTOMER
Friendly and attentive -
3/19/2021
Primack Liv. VERIFIED CUSTOMER
Kayla did great. Communicated well. Kept me informed.
3/17/2021
Suresh N. VERIFIED CUSTOMER
Justin went above and beyond - exceeded my expectations. Thank you Justin.
3/16/2021
Ben M. VERIFIED CUSTOMER
Incredible service from start to finish. I’m so happy I brought my vehicle to Livermore!! Your service team was top notch. Thank you.
3/16/2021
CASSANDRA C. VERIFIED CUSTOMER
Bill was great!
3/16/2021
John C. VERIFIED CUSTOMER
Everyone there was very professional. Thanks for the service!
3/13/2021
Alexander D. VERIFIED CUSTOMER
Love Livermore Porsche and always enjoy the visit and excellent service.
3/13/2021
David B. VERIFIED CUSTOMER
Justin was fine. I wish the Porsche supply chain for parts was better.
3/13/2021
Richard L. VERIFIED CUSTOMER
Justin Bond provided excellent service.
3/13/2021
Douglas W. VERIFIED CUSTOMER
Huge shout-out to Ralph Gonzales! He made for an outstanding, enjoyable sales and delivery process. Appreciate Ralph's adjustments with the COVID-19 constraints by building the specs via video conferencing. Ralph also made for a special experience in the interim, as the 911 was a Christmas gift to my wife. Ralph is a consummate professional, has a wonderful personal touch and kept us well informed of progress. Our overall experience is nothing short of amazing. Doug & Amy