Dean was professional and friendly. Took great care of me and my Outback. Was able to get me serviced right away.
9/8/2021
Cheryl V. VERIFIED CUSTOMER
Subaru team Dean was a complete professional and I am very happy with the service that was provided by him. In regards to the other personnel at the location customer service was lacking and they were rude. I would return to have my vehicle serviced here if Dean was the employee helping me otherwise I would go out of my way to have my vehicle serviced at a different location.
9/8/2021
Brynn C. VERIFIED CUSTOMER
I always feel my car is getting the best service when I bring it to Livermore Subaru.
Dean makes the process run so smoothly!
9/8/2021
Krishnan T. VERIFIED CUSTOMER
Thanks
9/8/2021
Sharon L. VERIFIED CUSTOMER
Friendly and proficient
9/8/2021
Elizabeth W. VERIFIED CUSTOMER
Dean was very friendly, helpful, and professional. One of the smoothest and best service experiences I have had! Thanks to Dean and everyone involved for making it such a great experience.
9/8/2021
Daneel P. VERIFIED CUSTOMER
Kitryna was very professional and took care of every step of my appointment. All details were explained to my expectations and the service appointment was of a reasonable time frame. Thank you Kitryna for a wonderful experience.
9/7/2021
Todd H. VERIFIED CUSTOMER
Dean was great the second time bought my car back but dean it right thx.
9/5/2021
Sigfred H. VERIFIED CUSTOMER
If you are not able to honor an appointment, you should at least call them ahead of time. Having someone drive out there and then telling them you can't honor the appointment is extremely rude.
9/5/2021
Lawrence V. VERIFIED CUSTOMER
Love Livermore Subaru
9/4/2021
Mikhail G. VERIFIED CUSTOMER
Kitryna has helped me with service twice.
She is very diligent, and her attention to customer service is above what I normally observe. She takes calls quickly, and promptly calls with updates. This is the best car service I've encountered in a long while. Very satisfied, and hope her performance becomes an example for other young employees at Subaru Livermore. Sincerely, Mike Gordeev.
9/4/2021
Scott Z. VERIFIED CUSTOMER
Dean is attentive, supportive and very knowledgeable about Subaru vehicles. He provides a superior customer service experience.
9/4/2021
Jean B. VERIFIED CUSTOMER
She is very professional and was very efficient. She is a great customer service representative and a valuable member of your service department.
9/4/2021
Michael G. VERIFIED CUSTOMER
Dean continues to offer a high level of customer service and professionalism as we continue navigating a challenging problem with my car.
9/3/2021
Marc F. VERIFIED CUSTOMER
Thank you Dean.
You were very courteous and made our service appointment very easy.
Great customer service
9/3/2021
Jerry B. VERIFIED CUSTOMER
…and Subaru Service washed my Crosstrek after the service was done…!!
9/3/2021
Christine B. VERIFIED CUSTOMER
Dean did a great job!
9/3/2021
Eugene R. VERIFIED CUSTOMER
Kitryna ws very thorough, pleasant, and followed through with a call to tell me the car was ready.
9/2/2021
Barry W. VERIFIED CUSTOMER
Dean went extra mile to help me understand the car condition, great job