Always great customer service which I really appreciate.
9/28/2021
Sarah O. VERIFIED CUSTOMER
Chia was amazing. After dealing with 4 other Subaru dealerships and getting the run around I was just about to give up on Subaru all together. But she was beyond amazing. She didn’t give me the run around or mislead me which I really appreciate. Thank you.
9/28/2021
Larry H. VERIFIED CUSTOMER
Too expensive!
9/28/2021
Steven W. VERIFIED CUSTOMER
You need a good money counting machine, it takes too long to sit and watch cash being counted.
9/28/2021
Wai Kin. VERIFIED CUSTOMER
Robert is awesome! Explained everything clearly. Service is done quick and great!
9/28/2021
Myrl K. VERIFIED CUSTOMER
Robert was very good and had great people skills. He also personally helped get the hands-free working with my wife’s phone. He got the car checked in and let me know it was done, so my wife and I went shopping and had lunch.
We were very happy.
9/28/2021
Justin L. VERIFIED CUSTOMER
Very quick to respond to calls. Knowledgeable on car-related parts and issues. Overall, Dean was awesome!
9/23/2021
John D. VERIFIED CUSTOMER
You worked with us regarding our concerns- thank you!
9/23/2021
Jessica R. VERIFIED CUSTOMER
Robert was very friendly and professional. He kept great track of my service as it was in progress and got answers for my questions.
9/23/2021
Michael D. VERIFIED CUSTOMER
I have contacted service 4 times over the past year to get the results of the ECU programming recall check added to the system for my Ascent. The results, which are "not needed", verified on 15 Aug 2020, invoice #331144, have yet to be added.
9/22/2021
Lillian R. VERIFIED CUSTOMER
Thank you !!!
9/21/2021
Dennis C. VERIFIED CUSTOMER
Dean did a great job getting me in and out. I needed to go on a trip and needed an oil change. He noted that I still had 2 Maintenance slots left, so use one for this and still have one more for the end of the year.
Great service and great advice.
Thanks,
Dennis C
9/21/2021
Oleg S. VERIFIED CUSTOMER
Great customer service! My adviser went above and beyond to address all my questions. Things are changing at Livermore Subaru. Thanks for great service, five stars!
9/18/2021
Gary T. VERIFIED CUSTOMER
Dean is always very professional and great to work with when it comes to my car he is very knowledgeable and always goes out of his way to help you
9/18/2021
Scott Z. VERIFIED CUSTOMER
We specifically asked to work with Dean, as he has provided excellent customer service each time we have visited Livermore Subaru for service. He is very helpful and professional and has never disappointed.
9/17/2021
Julie Y. VERIFIED CUSTOMER
Dean was very professional & helpful!
9/17/2021
Chancellor C. VERIFIED CUSTOMER
Dean was very well mannered and got me in and out with my service. Excellent customer service
9/17/2021
Rao A. VERIFIED CUSTOMER
Kitryna was very helpful in scheduling my appointment. I don't have transportation so I have to stay in the store while my car is being serviced. My first appointment would have had me wait for 4-5 hours. She helped me to reschedule it such that I only had to wait an hour. People like her make it an easy decision to bring my car back to Livermore Subaru next time, even though I live 25 miles away, and there are other options closer to my home.