RJ provided excellent service & went out of his way to accommodate my needs.
I appreciate his patience & helpfulness.
5/28/2021
David G. VERIFIED CUSTOMER
Howard Saldana was our salesman and he was awesome. Our car buying experience was very pleasant and personable with Howard’s guidance. We will for sure be sending anyone who ask about our car purchase over to Livermore Honda to speak to Howard. Thank you Howard, we love the car!
5/27/2021
Bernice C. VERIFIED CUSTOMER
RJ Cruz work is exceptional.
5/27/2021
Frank M. VERIFIED CUSTOMER
Rj got the job done, but the person’s name on his answering machine was not Rj so I had problems leaving him a message because I didn’t know who was getting the message, so not completely satisfied.
5/27/2021
Tauqeer S. VERIFIED CUSTOMER
This is my first experience with Livermore Honda and very happy and satisfied
Cruz was very helpful and knowledgeable
Thanks
Looking forward to next visit
5/27/2021
MARIDITH H. VERIFIED CUSTOMER
RJ is Courteous and helpful. Great customer service!
5/26/2021
Miriam U. VERIFIED CUSTOMER
RJ did an excellent job in making sure we were fully taken care of. Excellent customer service!
5/26/2021
ANTHONY C. VERIFIED CUSTOMER
Excellent customer service! RJ is a true professional!!
5/26/2021
Janine E. VERIFIED CUSTOMER
RJ did not know my vehicle had a recall notice even though he appeared to check and say No recalls when I checked in. He failed to answer his Direct line during the at least three times I called regarding the recall notice I found in my mailbox in returning home after dropping off my vehicle. He is a poor communicator although personable.
5/26/2021
Ernesto J. VERIFIED CUSTOMER
Sonja Brown was very informative and very respectful to the customers before me and myself. Thank you Sonja for being a wonderful person!
5/26/2021
ROBERT C. VERIFIED CUSTOMER
RJ is awesome! Very helpful. As a matter of fact, I totally love my Livermore Honda center. Everyone is professional, friendly and excellent in providing first rate service.
5/25/2021
Maria A. VERIFIED CUSTOMER
RJ provided excellent service. Thank you.
5/25/2021
Christine F. VERIFIED CUSTOMER
Yesterday the service Dept did a great job helping me ! I was first one there with no appt & Sonja did a great Job helping me !!
& the Serve Technician also did a great job !!
Iam happy & will be back
Thanks
Christine F
5/24/2021
Amarnadh Sai. VERIFIED CUSTOMER
Vehicle is not checked during checkout. Hood is not closed. I found it on freeway, luckily able to take exit and fix it.
5/24/2021
Ganesh Raj. VERIFIED CUSTOMER
Thanks for fixing the car battery issue same day. Appreciate the help with Uber ride as well.
5/23/2021
Robert N. VERIFIED CUSTOMER
Katie was awesome. The service was excellent
5/22/2021
Andrew W. VERIFIED CUSTOMER
Every time I bring my car in for an issue its never noticed or told it doesnt exist. If I say its an intermittent issue, of course it isnt going to do it when I bring it in. I asked for the firmaware or electrical to be checked because my GPS / 2018 infotainment center will just shut itself off and turn itself back on and make my phone do crazy weird stuff. Its not on my end because when I have my brand new Apple cord plugged in my phone starts wigging out so I know its something going on with the cars CPU. Anyways. I just wish things were looked at more thoroughly. Ill be taking my car to Dublin honda hoping for better service regarding warrant issues. I appreciate not being charged for the diagnostic service since the issues I had presented that have been going on for months were not known. Not your fault!
5/22/2021
Greg M. VERIFIED CUSTOMER
Service was excellent, kept me updated and the issues were resolved. Staff went above and beyond, the way service should be.
Restored my faith in Honda!!
Livermore Honda Rocked It!
Thanks Again!!
5/22/2021
Manoj Mohan. VERIFIED CUSTOMER
She was really good. Also it must be appreciated that she had smile all the time even when the systems were down and it was toughest start of the day.