Sonja was very helpful. She went over and beyond her job by helping me with my Uber that couldn’t connect to my phone. She was very friendly and knowledgeable.
5/5/2021
Angel A. VERIFIED CUSTOMER
There was zero communication when it came to updating me with my vehicle status. Every time I called I was transferred to Sonya only to hear her voicemail. If you guys are really that busy perhaps hire more service clerks.
5/4/2021
Ba T. VERIFIED CUSTOMER
Quick and courteous services
5/4/2021
Jeffrey H. VERIFIED CUSTOMER
Sonja was very helpful!
5/4/2021
Ameshia W. VERIFIED CUSTOMER
I received excellent customer service from Sonia.
5/4/2021
David K. VERIFIED CUSTOMER
Sonya was great and gave us the best customer service we could ask for!
5/1/2021
Ebeid S. VERIFIED CUSTOMER
Thanks God job
5/1/2021
Michael G. VERIFIED CUSTOMER
Hamed provided excellent, professional service. He also has a genuine friendly manner. You should be pleased to have such a person as your employee!
Best Regards, Mike Groves
4/29/2021
Ilona B. VERIFIED CUSTOMER
Thank you.
4/29/2021
GARY L. VERIFIED CUSTOMER
I was told of the oil and filter change as well as the tire rotation and turning off the service light but not the fuel system cleaning additive at $46.10. It is not listed in the owners guide as a service item under the main or sub item menu or any other maintenance schedule. I would like my money refunded for this portion.
4/29/2021
NIKHIL B. VERIFIED CUSTOMER
There was no proper follow up after smog check.
4/28/2021
Eugene W. VERIFIED CUSTOMER
Sonja was on her own today and definitely needed help. Thank goodness for a couple of other employees stepping in to help.
4/28/2021
Desiree L. VERIFIED CUSTOMER
Sonja was amazing through the whole process, especially for it being my first time taking my car to Honda dealership. Thank you, Sonja!
4/28/2021
Suresh B. VERIFIED CUSTOMER
Staff were great. The service took a little longer but all that was discussed was done. Great work by the team. Only feedback I have is that the waiting area sofa/ chairs were not clean.
4/25/2021
Daniel P. VERIFIED CUSTOMER
Lack of communication which resulted in numerous trips to Livermore from Manteca.
4/24/2021
Kimbery T. VERIFIED CUSTOMER
RJ and the lead mechanic were very helpful.
4/24/2021
Nicole P. VERIFIED CUSTOMER
He is a great advisor and I will referral all my friends and family to Livermore Honda and to go see RJ with all their service needs.
4/23/2021
Richard L. VERIFIED CUSTOMER
Tire seemed pricy
Toyota dealerships more reasonable
Service dept very nice
Had to wait a little too long to pay my bill- no one at cashier station
4/23/2021
Julie C. VERIFIED CUSTOMER
Sonja was excellent. Very professional and great customer service ????