Everything was good other than did take a little longer to get the job done, but service was good. Thank you.
7/27/2021
Thurston T. VERIFIED CUSTOMER
Great service team!
7/27/2021
Narayanaswamy R. VERIFIED CUSTOMER
Nancy is a great advisor who is very knowledgeable, friendly and pays attention to details.
7/27/2021
INGRID B. VERIFIED CUSTOMER
Very good service. Helped proactively with service contract. Cleaned the car inside and outside. Well informed during the process. Kept us well informed. Waved 200 use fee to search for problem. Problem resolved.
7/27/2021
Sonu M. VERIFIED CUSTOMER
Excellent service
7/27/2021
Jerold H. VERIFIED CUSTOMER
Great service as usual. Thanks!
7/26/2021
RAVIPRAKASH S. VERIFIED CUSTOMER
I am happy with the service provided and the repair done for the car. Customers will be really happy if someone walkthrough and explain the service or repair work performed when we spent thousands of $. Keep this in mind for next time as customer satisfaction, really worth 10min of technicians time.
7/24/2021
Manuel M. VERIFIED CUSTOMER
The customer service was excellent but my vehicle didn’t get 100% fixed
7/24/2021
Kelvin L. VERIFIED CUSTOMER
Thanks
7/24/2021
Jim L. VERIFIED CUSTOMER
Nancy has been my service advisor many times. She is always professional, courteous, upbeat and keeps me informed. I appreciate her customer service
7/24/2021
SAMUEL S. VERIFIED CUSTOMER
Great service. Johnny is awesome
7/22/2021
Laura F. VERIFIED CUSTOMER
Nancy was great. Friendly and responsive!
7/22/2021
Miis Inc. VERIFIED CUSTOMER
Johnny Cheng does an amazing job. Very happy with his service and insight
7/22/2021
BRIAN R. VERIFIED CUSTOMER
Nancy was very good dealing with computer problems connected with the change in ownership.
7/21/2021
KAREN L. VERIFIED CUSTOMER
Thank you for the opportunity to let me express my extreme satisfaction with Livermore Audi, with Nancy, the service manager and the technician who serviced my car. I could not be any happier! Will always be Audi loyal and Livermore Audi loyal. Thank you!
7/20/2021
Janice B. VERIFIED CUSTOMER
The dealership was in a transition of ownership and Nancy was great at being transparent and explaining what the situation was to manage my expectations. Kudos Nancy!
7/19/2021
Jeffrey L. VERIFIED CUSTOMER
Nancy was great. Very helpful and always kept me in the loop with the status of my car. She is an asset to Audi.! Thank you Nancy.!
7/18/2021
Mark H. VERIFIED CUSTOMER
Josh Choy served as Service Advisor for the work performed on 09 July 2021.