Never got any updates with out having to call in even though i was told I would be contacted by end of day. Ask for loaner and said they would look but again was never contacted. When I called to ask I was told I could get one next day but never got contacted for one.
4/22/2023
Chris S. VERIFIED CUSTOMER
Uriel was great! Provided lots of communication and is so polite and kind!
4/22/2023
Dalilah R. VERIFIED CUSTOMER
Thank you!
4/22/2023
Nikki D. VERIFIED CUSTOMER
Couldn’t have any more helpful or accommodating even after I was very late to appointment. Super professional and friendly.
Thanks Felipe!
4/22/2023
Cristina K. VERIFIED CUSTOMER
Uriel was patient and answered all my questions.
4/22/2023
Imelda A. VERIFIED CUSTOMER
Felipe was very helpful and friendly. He listened attentively to all my concerns to answer all my questions. Very professional. I would give him 10 stars if I could. 100% Customer Satisfaction:)
4/21/2023
Debora B. VERIFIED CUSTOMER
David was amazing first off. Secondly, I am not happy that the onus of taking care of the warranty on the tire is in my hands? My husband feels like it’s the dealership that should be handling that he’s not happy. Also, this is the second tire we bought on this car and we’re just leasing it which is another reason my husband‘s not happy about handling the warranty on a bulge on a tire, further, you don’t even have 30,000 miles on it yet
4/21/2023
Susan U. VERIFIED CUSTOMER
David was very professional and informative regarding the requirements for me car. He was also very personable and respectful and easy to speak with.
4/21/2023
Michelle P. VERIFIED CUSTOMER
Best experience! Professional, prompt, kind, and detailed! Uriel exceeded my expectations and I’m thankful for the service received today! Thank you!
4/21/2023
Jan B. VERIFIED CUSTOMER
I am completely satisfied with the replacement of four tires and alignment on my ID.4. However, I also brought the car in to resolve the battery recall, but the dealership was not yet prepared to perform that service.
4/20/2023
William F. VERIFIED CUSTOMER
Paul’s service is excellent
4/20/2023
Valora B. VERIFIED CUSTOMER
Paul is very polite & listens attentively. Thank you for the superb customer service!
4/19/2023
John H. VERIFIED CUSTOMER
Thanks
4/19/2023
Armian N. VERIFIED CUSTOMER
Paul is the man he really helped me out with everything I needed and I appreciate it so much
4/19/2023
Peihua Y. VERIFIED CUSTOMER
Mr. Rosas is very friendly. He explained the condition of the car to me very patiently.
4/19/2023
Oscar G. VERIFIED CUSTOMER
I thank you all for the great service sad to know that not all dealerships run the same way. For that I will continue to drive the 10 miles out of my way to continue to get excellent service
4/18/2023
Jessy B. VERIFIED CUSTOMER
Dave Castillo did a superb job as my service rep. He kept me well informed and provided excellent customer service.
4/17/2023
Pedram S. VERIFIED CUSTOMER
None of the problems were fixed and they kept the car for two days.