Francisco communicates very well! It was amazing service!
7/16/2025
Susan S. VERIFIED CUSTOMER
Richard very helpful and nice. He is my new service rep now that Tony moves on to new position. S
7/16/2025
Alberto A. VERIFIED CUSTOMER
Crystal did a great job getting me a rental vehicle knowing that the repairs was going to take a few days. Crystal also provided me updates on the progress of my repair. Thank you.
7/16/2025
Paul Y. VERIFIED CUSTOMER
Andres is a true professional! Great representative of Cerritos Ford and he is a huge reason why I continue my service relationship with this Ford dealership!
7/16/2025
Josefina A. VERIFIED CUSTOMER
Crystal es muy amable y me atendió muy bien
7/16/2025
Joy J. VERIFIED CUSTOMER
Mike was awesome! I’ve been part of the ford family for 20 years and have worked with so many employees. Mike is a great add to my list of service guys.
7/16/2025
Michael M. VERIFIED CUSTOMER
Thank you service department
7/15/2025
Michael B. VERIFIED CUSTOMER
Professional, polite, helpful and straightforward.
7/15/2025
Julio R. VERIFIED CUSTOMER
Francisco he was a good guy
7/14/2025
Guadalupe E. VERIFIED CUSTOMER
Bad service and rude customer service
7/14/2025
Katherine B. VERIFIED CUSTOMER
he was super helpful and was there to answer any questions and ensure the smoothest possible maintenance. very grateful for his assistance.
7/13/2025
Raymundo C. VERIFIED CUSTOMER
VERY HELPFUL AND COURTEOUS
7/13/2025
Tom O. VERIFIED CUSTOMER
Oscar Robles gave great advice and service. I return to him when my cars ???? need service. He took car of my car ???? problem with quick service and complete service.
When l need service l ask for him.
7/12/2025
David D. VERIFIED CUSTOMER
I still haven’t got a check that you owe me for breaking my car and I had to put out money out of my own pocket when it should’ve been Ford paying for it
7/12/2025
Eric &. VERIFIED CUSTOMER
In all my years of having vehicle services done, Mr. Millan was the most friendly, accommodating and efficient than any other I've experienced. It was refreshing.
7/12/2025
Brian R. VERIFIED CUSTOMER
Nice guy called before he came out. Took care of business .
7/12/2025
Roque C. VERIFIED CUSTOMER
Excellent
Customer Service by Crystal Lopez
7/12/2025
Dean P. VERIFIED CUSTOMER
I appreciated the good communication that Eduardo provided me with in explaining everything to me clearly.