Crystal Rivera has always given me the best customer service. I moved out to Palm Desert but I come all the way back to Cerritos because I know she’s going to make sure I leave happy. 10/10
7/20/2025
Carl S. VERIFIED CUSTOMER
Smart - knowable- asset to your business and your customers
7/20/2025
Randall D. VERIFIED CUSTOMER
As soon as I pulled in for my appointment. I was very pleased on everybody, helping and getting care of my car service very quickly and on the road. Thanks again.
7/20/2025
Juan S. VERIFIED CUSTOMER
Tanks 100%satisfaid
7/20/2025
Hector A. VERIFIED CUSTOMER
Good
7/20/2025
Leah S. VERIFIED CUSTOMER
Eduardo was very professional and very helpful and explaining all aspects to me I will be coming back to get my work done. He is a positive person to deal with and it was a pleasure. Thank you, Leah.
7/18/2025
Ray J. VERIFIED CUSTOMER
Great service with Eduardo. I appreciate, Thanks.
7/18/2025
Demascus C. VERIFIED CUSTOMER
As always, no issue checking in and everyone was very professional.
7/18/2025
Christopher C. VERIFIED CUSTOMER
Rudy is the best.
7/18/2025
Alan S. VERIFIED CUSTOMER
Rudy is world class when it comes to service! He’s been my service advisor since he started there. Genuinely a great person too. Keep him
Forever there!
7/18/2025
Shannon B. VERIFIED CUSTOMER
I want to share my appreciation for Crystal Lopez, who has truly turned my experience around at the Ford dealership. After having multiple frustrating and disappointing service visits in the past, Crystal was a breath of fresh air. She was professional, attentive, and communicative every step of the way. She expedited my service, kept me updated throughout the process, and made sure everything was handled with care. Thanks to her, what could have been another difficult experience became a smooth and positive one. I’m genuinely grateful for her support—Crystal is a true asset to the team!
7/18/2025
Hertz R. VERIFIED CUSTOMER
Always kept me in the loop and had my car ready earlier then expected
7/17/2025
Virginia A. VERIFIED CUSTOMER
Courteous service
7/17/2025
Jacqulyn H. VERIFIED CUSTOMER
Hze followed up! I am happy with the service!!!
7/17/2025
Amirhesam M. VERIFIED CUSTOMER
Crystal Lopez was super helpful with my service visit. She kept me updated, made the process easy, and delivered great customer service.
7/17/2025
Jesse F. VERIFIED CUSTOMER
Eduardo was amazing. Very happy with service.
7/17/2025
Richard M. VERIFIED CUSTOMER
The wait was very long to have vehicle serviced. When I finally picked up vehicle battery was dead.
7/17/2025
Tammy/ Dennis. VERIFIED CUSTOMER
Francisco was great. Nice person
7/16/2025
Joann R. VERIFIED CUSTOMER
When my vehicle was brought out after being serviced, it still had the messages that the washer fluid was low and an oil change was needed. If I had not noticed that, it would have meant a return trip to you.
Your staff was cordial and professional, including the young lady at the podium.