Rafael is the man. I completely enjoyed my experience due to his amazing service.
7/29/2025
Mario M. VERIFIED CUSTOMER
Richard did a great job, but we aren’t finished yet..
7/29/2025
Jesus D. VERIFIED CUSTOMER
Thank you for Great customer service.
7/29/2025
Lula T. VERIFIED CUSTOMER
Eduardo is a sarcastic **** and I don't want any more dealings for him ever.
7/29/2025
Ann F. VERIFIED CUSTOMER
Told at 1pm that rear brakes would be covered by service contract. Then at 4:30 pm told that they couldn't be done because they were not down to replacement criteria. I was waiting at your location. It shouldn't have taken 3.5 hours to tell me this.
7/28/2025
Marianela S. VERIFIED CUSTOMER
“Thank you for the outstanding service! I truly appreciate the professionalism, attention to detail, and care you put into everything. It made a big difference—highly
7/28/2025
Patricia /. VERIFIED CUSTOMER
Very satisfied with the service I have been with four for many years thank you
7/27/2025
Jose Luis. VERIFIED CUSTOMER
Thanks
7/27/2025
Darnell B. VERIFIED CUSTOMER
Great service
7/27/2025
Juliette L. VERIFIED CUSTOMER
Eduardo was fantastic. That kind of service makes me happy about buying a Ford.
7/27/2025
Jennifer B. VERIFIED CUSTOMER
Honestly really good experience he was very transparent with the time it would be ready and very helpful
7/27/2025
April W. VERIFIED CUSTOMER
Thoroughly checking the vehicle before returning it to the customer
7/26/2025
Anamaria M. VERIFIED CUSTOMER
Mr.Rudy was so helpful and awesome. He answered all questions regarding are concerns. Excellent customer service!
7/26/2025
Mark C. VERIFIED CUSTOMER
my Service Rep was very Helpful and Informative. Rafael Gonzales and Tech Tim earned my respect. Thank You
7/26/2025
Joseph S. VERIFIED CUSTOMER
Mike is awesome. Super friendly
7/26/2025
Not Provided. VERIFIED CUSTOMER
Andres is courteous and kept me updated on the repairs to my vehicle.
7/26/2025
Cynthia C. VERIFIED CUSTOMER
Mr. Rafael was very professional and answered all of my questions. I highly recommend Mr. Rafael and Cerritos Ford/Lincoln
7/26/2025
David T. VERIFIED CUSTOMER
Thank you!
7/26/2025
Dixie P. VERIFIED CUSTOMER
I am a senior who has a lot of questions regarding how to locate items to turn off & on items on the screen and levers and he was very patient in not only answering about it but also demonstrating how to turn them on & off. This is so helpful for people in my age group. He let me know that I could call him if I later have more questions. I so appreciate that caring attitude.
7/25/2025
Richard K. VERIFIED CUSTOMER
Very pleased with the service and care I received
The vehicle responded above my expectations.