Ivan was clear on the job they would do on my truck and let me know as soon as they finished.
11/17/2020
Jean R. VERIFIED CUSTOMER
Quick and friendly service
11/17/2020
Mike R. VERIFIED CUSTOMER
To my knowledge,truthfully,the work done was completed well. I had requested a car wash when completed. The car wash was done badly. The windows were badly spotted and the car was not clean. There was no vacuum done either. Daniel communicated the work well via text, but I was unable to get my calls returned until after several tries. I do not believe the calls situation were Daniels fault. Only one person made an effort to give my phone calls an effort. Technicians worked inside and outside my car, I would have appreciated it returned to me cleaned as requested.
11/17/2020
Octavio O. VERIFIED CUSTOMER
He treat me with a lot of respect
And he is real efficient.
Thank you Ivan cruz..
11/17/2020
David N. VERIFIED CUSTOMER
I’m impressed with the professionalism and courtesy at Ford. That why I only stick with Ford.
11/17/2020
Jackie G. VERIFIED CUSTOMER
Jose was awesome. he took care of our car like it was his own he kept us informed. We love that he is our main contact
11/17/2020
Chidima N. VERIFIED CUSTOMER
N/A
11/17/2020
Elke . VERIFIED CUSTOMER
Very nice . And very polite
11/17/2020
Jerardo L. VERIFIED CUSTOMER
Thank you Ford!
11/17/2020
Harry B. VERIFIED CUSTOMER
Hemanshu Bagga was very conscientious of what needed to be done and explained the recall concern would be attended to as soon as the part was available.
11/17/2020
Liada W. VERIFIED CUSTOMER
Thank you Jose for the constant communication :)
11/17/2020
Patrick E. VERIFIED CUSTOMER
Heman was courteous and helpful...and trustworthy by letting me know about warranties....
11/17/2020
Celeste V. VERIFIED CUSTOMER
Mr. Soto was attentive, professional and explained everything thoroughly.
11/16/2020
Hector R. VERIFIED CUSTOMER
The top of the engine compartment was saturated with diesel. It would have been nice if it was steam cleaned. It was smocking out of the hood due to the fuel left over.
11/16/2020
Enrique P. VERIFIED CUSTOMER
Jose was outstanding! He was a great helper and assisted me with all my needs! Will definelty go to Jose again!
11/15/2020
Cesar L. VERIFIED CUSTOMER
Mr. Ivan Cruz was very respectful and courteous the whole time. A+ A+
11/15/2020
Carlean L. VERIFIED CUSTOMER
Sean has great customer service!
11/15/2020
Johnathan S. VERIFIED CUSTOMER
Excellent!
11/15/2020
Alihussain G. VERIFIED CUSTOMER
It was fixed in a timely manner as promised. He was very polite and professional. Thank you.
11/15/2020
Shannon L. VERIFIED CUSTOMER
He was great ! I do feel like he was too quick with this responses and didn’t really hear me out . Other than that he was a really nice guy