My only comment is not in regard to Hemanshu Bagga’s performance. He was great. It is regarding the amount of service reminders and calls prior to my appointment. I received 5 different reminders,calls(not from Hemandshru) and emails which were entirely unnecessary in my opinion. I am not sure if this is a dealer practice or a corporation practice. It it was off putting a d makes me reconsider bringing my vehicle to the dealer for service.
11/21/2020
Axel C. VERIFIED CUSTOMER
Excelente servicio. Y un trato muy amable. Continúen así. Felicidades
11/21/2020
Mariam C. VERIFIED CUSTOMER
Service was excellent and fast, my car was done ahead of schedule. My service adviser was friendly and patient and prompt In letting me know that my vehicle was finished ahead of time.
11/21/2020
Linda M. VERIFIED CUSTOMER
Thank you for all your help
11/21/2020
Dustin P. VERIFIED CUSTOMER
Simply put, since for a recall you put me in a stripped entry level car that had accident damage, which seriously affected the handling of the car, was three years old, had an empty pizza box in the? trunk, and smelled heavily if perfume.
And your service person put me into it, I will be taking my business elsewhere from now on. Not just service, but car purchasing/ leasing
You have lost a cussing who has bought 4 cars from you over the past 10 years, and will not recommend you to anyone again.
11/21/2020
Henry J. VERIFIED CUSTOMER
Gary has always been a great service advisor and returns calls in a timely manor which is important to me. He is management material! Don’t lose him.
11/21/2020
Teresa C. VERIFIED CUSTOMER
Thank you!
11/21/2020
Stephanie V. VERIFIED CUSTOMER
Daniel was great he always kept me updated on my vehicle needs
11/20/2020
Alicia G. VERIFIED CUSTOMER
Great customer service.
11/20/2020
Marygrace B. VERIFIED CUSTOMER
Kind, friendly, and efficient.
11/20/2020
Raymond J. VERIFIED CUSTOMER
Always get the best service at the dealership.
11/20/2020
Jose M. VERIFIED CUSTOMER
RAIDEL SOTO WAS VERY KIND...JUST WAITING ON THE PART.I HOPE IT WILL COME IN SOONER THAN 2 TO 3 WEEKS.
11/20/2020
Shirley W. VERIFIED CUSTOMER
d because of the recall in my Tucson and an appointment was scheduled. When I arrived, I was told service doesn't have the part and had to be ordere
11/20/2020
Karlie B. VERIFIED CUSTOMER
I was very well taken care of!!
11/20/2020
Kathleen Y. VERIFIED CUSTOMER
You didn’t have the needed part, you texted me every day but never indicated tou have the part, the vehicle has not been fixed and now I am getting a survey but nothing has been done. You have things out of order. Fix it, then ask if the customer is satisfied. Now I have to call your service department to figure out what is going on?
11/20/2020
Young L. VERIFIED CUSTOMER
Great Repair Service with Cameron
11/20/2020
Liz D. VERIFIED CUSTOMER
Good morning, i want to start off the saying I had a horrible experience first time I had service done in Ford at this time with your stuff by then Ivan he did a tremendous job of providing quality customer service and willing to go back for another service because of him other staff member should take more courtesy modalities he provides us clients.
11/20/2020
Michael S. VERIFIED CUSTOMER
Intermittent start. Otherwise, it runs good.
11/19/2020
Steve . VERIFIED CUSTOMER
I am first time customer and Gary and your service team delivered
5 stars