cannot contact Rudy. I try to message and call him back, left messages, no responses. It has been 2 days since he attempted contact with me.
10/4/2021
Randy L. VERIFIED CUSTOMER
Overall good job, waiting for replacement part
10/4/2021
Catherine Y. VERIFIED CUSTOMER
Thoroughly tacked the problem, thank you ????
10/3/2021
David N. VERIFIED CUSTOMER
Mike is one of the most reliable staff members you have at your dealership. He is the one who makes me keep coming back for service. Because of his professionalism.
10/3/2021
Natividad B. VERIFIED CUSTOMER
Sean had some great customer service.
10/2/2021
Luz R. VERIFIED CUSTOMER
Tank you very much for the service and the quality of the work. Have a goodnight.
10/2/2021
Nilo S. VERIFIED CUSTOMER
great service by tony nothing to worry he always take care of other issue ,all i can say good job tony
10/2/2021
Augusto O. VERIFIED CUSTOMER
Tim was very professional , polite and good at his job. He took care of my vehicle like it was his. I appreciate all the hard work snd dedication
10/2/2021
Jeffery C. VERIFIED CUSTOMER
The service people were very nice and professional but it takes too long to get an oil change and scheduling they appointment it’s not easy
10/2/2021
David T. VERIFIED CUSTOMER
Rafael Gonzalez was fantastic as usual. He’s my guy. Super professional and I completely satisfied and happy to deal with him, and only him. Some of his collegiate in service department and support staff made me incur a long wait when picking up my car. Almost 45 minutes. Not happy about that. But it’s a first so I will be sensitive to promptness in the future. All staff need to be more customer focused and go out of their way to attend to customers. It’s starts with leadership. So get it together managerial staff. It’s your baby. Thanks and see you next time.
10/2/2021
Tj W. VERIFIED CUSTOMER
very good service
10/2/2021
Ron W. VERIFIED CUSTOMER
Daniel provides excellent service every visit.
10/1/2021
Thomas T. VERIFIED CUSTOMER
Very good friendly service, and I like the honesty.
10/1/2021
Shazette S. VERIFIED CUSTOMER
Excellent service
10/1/2021
Ana R. VERIFIED CUSTOMER
Tony Ibarra, is a great service advisor. I couldn’t be more happy with the service that was provided. He was kind to explain the issues with the car. Kept me informed of the status with all details pertaining my vehicle.
Thank you,
Ana
10/1/2021
Alfredo B. VERIFIED CUSTOMER
Like always very happy with that service at Norm Reeves Ford.
10/1/2021
Jeffrey T. VERIFIED CUSTOMER
Daniel and Jayson worked wonderfully with each other and myself.
10/1/2021
Rick S. VERIFIED CUSTOMER
The Escape runs and feels better
10/1/2021
Ryan C. VERIFIED CUSTOMER
Francisco is very helpful and upfront with the needed repairs and costs