The service was great. I was very satisfied with the people who helped me out because they were very attentive.
11/7/2021
Gerardo G. VERIFIED CUSTOMER
Francisco was really helpful.
11/7/2021
Andy S. VERIFIED CUSTOMER
Customer service was excellent francisco did it incredible job communicating with me I will definitely be back there to service my vehicles and also purchase vehicles
11/7/2021
Louis B. VERIFIED CUSTOMER
Very good service
11/6/2021
Cynthia T. VERIFIED CUSTOMER
Daniel gave excellent customer service! Getting my car serviced was a pleasant experience.
11/6/2021
Sergio P. VERIFIED CUSTOMER
Thank you Rafael great job thanks for taking care of us and getting our truck back soon thanks a lot your the best!!!! ????????
11/6/2021
Frances J. VERIFIED CUSTOMER
Always a satisfied customer. Thank you. ????
11/6/2021
April S. VERIFIED CUSTOMER
Great and attentive service by Daniel
11/6/2021
Jeremy H. VERIFIED CUSTOMER
Sean is phenomonal, before being serviced by Sean I was completely unsatisfied with the service I and my vehicle received. I was one stepaway from contacting corporate. Then Sean entered the picture and not only gave my concerns the attention I knew they deserved, he single handedly managed to change my overall view and level of satisfaction in just a few visits. He is an asset to the Norm Reeves operation and I can not wait to purchase my girlfriend's suv next year. She refuses to purchase from anyone else!! See you then Sean, thanks again.
11/6/2021
David T. VERIFIED CUSTOMER
Rafael Gonzalez my service tech was fantastic as always. I’ve come to observe other techs during my visits and none of them come close to Rafael. He is so professional and polite and is on the money with everything. He should be training the entire crew on how to make the customers experience the best it can be. He ain’t paying me to say all this, it’s my sincere belief.
Oh and you have a great valet named Evie. She sticks out and runs circles around the rest and she asks customers if they need some help. That’s a winner!
Thanks and keep working harder improving your service department.
11/6/2021
Cesar R. VERIFIED CUSTOMER
Awesome ???? customers help fullness
11/5/2021
Ken C. VERIFIED CUSTOMER
Really good Dealer & service center.
11/5/2021
Luis R. VERIFIED CUSTOMER
Ivan was attentive, receptive and quick to respond to my questions and concerns. Something lacking from all other representatives I have dealt with to date! I understand the high volume of service requests that go through your office but there is absolutely zero reason not to answer the phone and especially to not return a service related call (voice message). This has been my number one issue with your dealership! I am glad I did not have to hound and track down Ivan. Thank you Sir!
11/5/2021
Ron . VERIFIED CUSTOMER
Thanks for the professionalism and fast service on our Ford Explorer
11/5/2021
Roberto R. VERIFIED CUSTOMER
Estoy muy satisfecho con el señor Tony Ibarra es una excelente persona
11/5/2021
Kenneth B. VERIFIED CUSTOMER
tony did a great job in his customer service, thanks tony for taking care of my vehicle
11/5/2021
Mario U. VERIFIED CUSTOMER
Ivan was great. Very helpful and friendly. Made everything very easy.
11/5/2021
Gretchen F. VERIFIED CUSTOMER
Thanks for all your help and customer support. I always appreciate the great service when I bring my car to Cerritos Ford.
11/5/2021
Pat C. VERIFIED CUSTOMER
Thank you Rudolph for the excellent service. I know my car is in the good hand every time I come to Norm Reeves Ford Cerritos,