Timothy was great. Very helpful and kept me updated. He really cares about his customers and that was very reassuring!
3/6/2022
Marcia B. VERIFIED CUSTOMER
Robyn really went out of her way to get my vehicle fixed quickly..I was not on the schedule and she got me to my daughter’s soccer game on time!!!
3/6/2022
John V. VERIFIED CUSTOMER
Francisco was very accommodating, great service provider
3/5/2022
Dale S. VERIFIED CUSTOMER
We will see how long this works. Hopefully for a long time.
3/5/2022
David H. VERIFIED CUSTOMER
I want to thank Daniel very much for helping me out with my new truck. I am loving it more and more as I am reading my owner’s manual. Thanks again.Take care.
3/5/2022
Rudy M. VERIFIED CUSTOMER
I was very pleased with the attendant that helped me. He provided me with all the information I needed and answered all my questions. Thank you for training them to be patient and understanding.
3/5/2022
Michael A. VERIFIED CUSTOMER
Email on record is nit active anyblonger. Text survey link to me
3/5/2022
Gerardo A. VERIFIED CUSTOMER
Robin Davis was Great!!!
She was very polite, kept me updated from beginning to end.
Great Customer Service!!!
Thank you !!
Gerardo A
3/5/2022
Cristina R. VERIFIED CUSTOMER
Na
3/5/2022
Mary M. VERIFIED CUSTOMER
Very happy with my service at Norm Reeves Lincoln. Thank for taking care of my Navigator.
3/5/2022
Shonnique . VERIFIED CUSTOMER
Should offer pick up and return service.
3/5/2022
Jose E. VERIFIED CUSTOMER
All was very well explained, great customer service
3/5/2022
Lorinda C. VERIFIED CUSTOMER
Mike Mosley is a great asset to Norm Reeves. Mike was very polite and treated me with great customer service. Something I haven’t experienced in quite some time. He answered every question and what he couldn’t answer he took that extra step to get me the correct answer. Great job Mike????.
3/5/2022
John H. VERIFIED CUSTOMER
Had an appointment at 8AM. Got checked in at 8:36. This has happened before. I arrived at 7:50 so I waited 46 minutes.
3/4/2022
Samuel R. VERIFIED CUSTOMER
I greatly appreciate Robyn's help, she was very professional and answered all my questions.
3/4/2022
Victor S. VERIFIED CUSTOMER
Rudy is an assist to your team, responsive, courteous and above all professional.
Thank you,
Victor
3/4/2022
Faalata S. VERIFIED CUSTOMER
Things that were marked off, we’re not checked. I called and left a message as soon as I let my husband take a look under the hood and we were not satisfied. Our coolant was not topped off, but it showed on the paper that it was checked.
3/4/2022
Steffany C. VERIFIED CUSTOMER
Rafael is the reason why this service center is now my preferred location. I raved to my family about him and the outstanding service he provided. He was so attentive, personable and extremely helpful. I felt he was genuine, which made it easy for me to trust that my car was in good hands.
3/4/2022
Maria D. VERIFIED CUSTOMER
He was very kind and very informative with explaining everything about the car
3/4/2022
Todd G. VERIFIED CUSTOMER
Service was late
Driver could not read our address and tried to deliver our car to wrong address