Rafael was great. Answered my questions professionally and knowledgeable.
1/11/2024
Diane D. VERIFIED CUSTOMER
Eduardo provided outstanding assistance.
1/11/2024
Jose C. VERIFIED CUSTOMER
Rafael went over and above the call of duty for me,You need to keep men like him on staff, He is a asset to you and your business not a liability.
1/10/2024
Edgard C. VERIFIED CUSTOMER
The information in my App was not updated
They changed the oil but in the app still showing the 50%
1/10/2024
Nubia R. VERIFIED CUSTOMER
Very good service and professional
1/10/2024
Cristina U. VERIFIED CUSTOMER
It’s always a pleasure working with Rafael. He has excellent customer service.
Even though our car had to be taken back for incomplete service he made sure it was completed and apologized for the errors of others.
1/10/2024
Mario J. VERIFIED CUSTOMER
Great customer service
1/10/2024
Kevin M. VERIFIED CUSTOMER
I have had my Ford F-450 in twice since August. Both times included air conditioning repair. The first time the service was not complete. I brought it in a second time to have the work completed. I don't drive the truck a lot. I use it for long trips and to tow my travel trailer. Last week while on vacation I discovered that my air conditioner is still not working. So what do I do now? Do I need to make an appointment to bring it in a third time? Please advise.
1/10/2024
Constance M. VERIFIED CUSTOMER
So glad Eduardo has joined your team
1/9/2024
Guillermo F. VERIFIED CUSTOMER
Always great service at Norm Reeves Ford.
Tony Y. was an added bonus. He was very professional and courteous.
1/9/2024
Bridget B. VERIFIED CUSTOMER
Everything was fantastic
1/9/2024
Priscila V. VERIFIED CUSTOMER
Crystal Lopez makes my service appointment so convenient,
1/8/2024
Claudia /. VERIFIED CUSTOMER
Excelent costumer service
1/8/2024
Jill W. VERIFIED CUSTOMER
Dont know if the other went through. I spoke of ‘Rudy’ the service writer. I said that he was very helpful, friendly, and professional. I will seek him out for my next visit.