The routine maintenance needed was in addition to what was expected. Richard followed up with me to insure the I knew what was going on and made sure that all the work was completed. I appreciate his diligence in getting all the work completed.
1/26/2024
Esmeralda Z. VERIFIED CUSTOMER
Great customer service!
1/26/2024
Ron /. VERIFIED CUSTOMER
we always have an amazing experience with the gentleman that was helping us whether or change very welcomely, mom, friendly, outgoing, and always seems to be in a positive attitude and makes us keep coming back every time you need help with their Sure!
1/26/2024
Port Of. VERIFIED CUSTOMER
Alejandra has provided great service!
1/26/2024
Camilo M. VERIFIED CUSTOMER
Muy amables siempre
1/25/2024
Stefan C. VERIFIED CUSTOMER
Chrystal and Richard were great!....the service time was a little long.
1/25/2024
Byron C. VERIFIED CUSTOMER
The mobile Service technician showed up on time and finished in a timely manner. Quality of work was good and appreciate the at-home care.
1/25/2024
Marvin M. VERIFIED CUSTOMER
as usual he was a thorough pleasure to deal with, answering all questions and got me in and out very quick!
1/25/2024
Loreta R. VERIFIED CUSTOMER
Yes he was wonderful. The woman I had the previous week was the worst attendant I had ever worked with.
1/25/2024
Medea K. VERIFIED CUSTOMER
Crystal Lopez made several false statements (aka as lying). She made me feel fooled.
1/25/2024
Jesse M. VERIFIED CUSTOMER
Rafael is a Rock Star, he is a Keeper for sure!
I have had a few really bad experiences with one of the service guys at Norm Reeves a few years back. The service manager then assigned Rafeal to me to handle my issues and Rafeal got them handled and is the only reason I continue to come back to Norm Reeves.
Sincerely,
Jesse
1/25/2024
Rafael M. VERIFIED CUSTOMER
They didn’t put the sticker to let me know when is the next oil change other than that the service was great.
1/25/2024
Jeaneth C. VERIFIED CUSTOMER
Good service!
1/25/2024
Deborah G. VERIFIED CUSTOMER
Richard was transparent about the issue with my vehicle, then went the extra mile to have 2 senior technicians also confirm. I knew when O brought my pony back to where I bought her, I would get an honest assessment and I did. Richard was amazing!!!
1/25/2024
Alyssa L. VERIFIED CUSTOMER
I came in for a routine service and now whenever I turn and break, especially parallel parking, my car is making so much noise where it didn’t before. Sounds like it’s having a hard time doing simple things when I had zero issues before.
1/24/2024
Roger M. VERIFIED CUSTOMER
Tony is a very knowledgeable and courteous person with attention to detail. It was a pleasure being assisted by him.
1/24/2024
Shirley K. VERIFIED CUSTOMER
Love that the mechanic Mario came to our home and took care of the
safety recall problem!! Thanks again!!
Jim and Shirley K
1/24/2024
Rodico R. VERIFIED CUSTOMER
Good service
1/24/2024
Teresa W. VERIFIED CUSTOMER
Thank you very much for a most excellent service on my 2022 Lincoln Corsair. I feel confident my car was serviced and cared for by Rafael. The personal care was excellent. Made it easy to get my factory service without disturbing my daily needs. Thanks yo Rafael for his personal care and concern. Teresa
1/24/2024
Edgar D. VERIFIED CUSTOMER
Very straight up forward about pricing help me out as much as he can to get the lowest and convenient for my pocket very polite, very professional, very well spoken