Franciso was both informative and professional, he was easy to talk to and he explained all about my service and warranty information. He even had my car washed prior to picking up mu vehicle. Francisco is a valuable asset to Norm Reeves Ford! Thank you Francisco! :-)
5/10/2024
Tian G. VERIFIED CUSTOMER
Rudy was very friendly to me. He delivered quality customer service.
5/10/2024
Shawn K. VERIFIED CUSTOMER
Excellent service.
5/10/2024
Sharon S. VERIFIED CUSTOMER
Mr. Bretado was very professional and courteous. He made sure we were comfortable and got my car serviced in record time. Great service!!
5/10/2024
Robert M. VERIFIED CUSTOMER
Francisco is still looking into a repair on my driver door panel. I am still waiting for his response. Francisco was very courteous and did a great job. Thank you
5/9/2024
Shazette S. VERIFIED CUSTOMER
Excellent service
5/9/2024
Frank S. VERIFIED CUSTOMER
Customer service and very satisfied
5/9/2024
Norm Reevs. VERIFIED CUSTOMER
Great service.
5/9/2024
Paul H. VERIFIED CUSTOMER
Rafael was super friendly, offered other services, I didn't really need, he was able to get the service needed done in a short time, I live 2 and half hours away and he was quick to notice. I hope I get him next time.
5/9/2024
Gerald W. VERIFIED CUSTOMER
Eduardo was excellent in describing the work that needed to be done to improve the performance of my vehicle. He kept me informed of the progress of the work and informed me when the work was completed. I greatly appreciated his support and efforts to keep me informed of the work that he and I agreed upon and addressed the additional problems found and addressed them with me to approve of them being completed.
5/9/2024
Tim M. VERIFIED CUSTOMER
Very friendly and helpful:)
5/9/2024
Nancy G. VERIFIED CUSTOMER
My email has changed to
5/9/2024
George C. VERIFIED CUSTOMER
Great service great staff! Awesome customer service and customer support.
Eduardo is awesome and super knowledgeable! Thank you to everyone at Norm Reeves for providing a great customer experience! 10 Stars!
5/9/2024
Jolly Ann. VERIFIED CUSTOMER
Rudolf is the best! He is very professional, attentive, personable and jolly. He assist us on our ford bronco and we are very satisfied. We are ???? forward for our next visit. Thank you so much Rudy.
5/9/2024
Curtis B. VERIFIED CUSTOMER
I'd like to thank you for your service it was done promptly I was told two days it was done the day of the service great work
5/8/2024
Linda A. VERIFIED CUSTOMER
I really appreciate your excellent service! I started coming here after bad experiences with Central Ford. You are a longer drive but totally worth it. Crystal was very nice and communicated wroth me on the status of my service. Love having the mall shuttle too. Thank you for being a trusted dealer
5/8/2024
Jolene B. VERIFIED CUSTOMER
Very kind and helpful!
5/8/2024
Trisha H. VERIFIED CUSTOMER
Crystal was very straightforward and was just as shocked at the lack of service from my previous dealership location. They held onto my car for 11 weeks and her tech (# 2006) figured it out in 24 hours. Props to the team. Please give that tech whatever internal recognition you have in your company.