Lack of communication. Difficult to reach service representative.
5/3/2024
Virgil T. VERIFIED CUSTOMER
Outstanding customer service....BRAVO
5/3/2024
Simon H. VERIFIED CUSTOMER
Francisco is always keeping it real. He’ll explain the work done and recommendation about the vehicle.
5/3/2024
Richard C. VERIFIED CUSTOMER
Rafael was extremely kind and efficient in keeping me informed of
The diagnosis and progress of repair.
My sincere thanks and highest recommendation!!
Thank you, Richard C
5/2/2024
Charles H. VERIFIED CUSTOMER
She was five stars from start to End.
5/1/2024
Lennon H. VERIFIED CUSTOMER
Dear Norm Reeves,
Having my car serviced today was hassle free. Not just that it was prepared in less time than normal, that really surprised me. I will happily return to get my car serviced again there.
5/1/2024
Marisol R. VERIFIED CUSTOMER
Completely satisfied
5/1/2024
Mohammad G. VERIFIED CUSTOMER
Very accommodate and approachable person
5/1/2024
Lynda Y. VERIFIED CUSTOMER
Thank you! It was a wonderful experience !!!!
5/1/2024
Michael M. VERIFIED CUSTOMER
Great service and service department friendly staff
Thank you Richard
5/1/2024
Jabez R. VERIFIED CUSTOMER
Tony is the best
5/1/2024
Beverly G. VERIFIED CUSTOMER
Good service
5/1/2024
Elgie L. VERIFIED CUSTOMER
Spare me your promises. Your service has a lot to be desired….and that’s being generous!!
5/1/2024
Patricia K. VERIFIED CUSTOMER
Tony Ybarra is an excellent representative in the service department of Norm Reeves Ford. He is always polite, knowledgeable and friendly. He is a 10 out of 10!!! ????
5/1/2024
Joyce P. VERIFIED CUSTOMER
Everyone was very helpful , considerate and answered all my questions
4/30/2024
Fred I. VERIFIED CUSTOMER
Amazing service
4/30/2024
Donald B. VERIFIED CUSTOMER
Everyone was there to help
4/30/2024
Sequouia S. VERIFIED CUSTOMER
Love Rudy everytime I come in with car trouble, Rudy breaks down the issue immediately & then lets me know the best route I should take upon diagnosis. & I’d Also like to mention Crystal Rivera she’s great! Always makes sure my vehicle is handled with care. Those 2 are the best no shade to the rest.
4/29/2024
Jesus /. VERIFIED CUSTOMER
Superb service and customer satisfaction
4/29/2024
Yocelin V. VERIFIED CUSTOMER
Rudy was very nice and helped me with all my concerns.