Professional, experienced, efficient, prompt service and quality service.
6/20/2024
John S. VERIFIED CUSTOMER
Simple, easy and affordable.
6/19/2024
Brian G. VERIFIED CUSTOMER
Quick service as usual. Good job!
6/19/2024
Kimberly R. VERIFIED CUSTOMER
Excellent service! Even got a ride and pick up to Macy’s.
6/19/2024
Marie K. VERIFIED CUSTOMER
It took a long time to get my vehicle diagnosed.
There was a charge for diagnostics that the warranty company and I believed should have been included in the total repair cost, but Bob Thomas made an adjustment for that.
But my car is running great now and I am grateful for the work done. I will use Bob Thomas again.
6/19/2024
Paul S. VERIFIED CUSTOMER
Thank you. Everything went smoothly.
6/19/2024
Kathy P. VERIFIED CUSTOMER
The job was done quickly. Not exactly sure how
Or what they did because there was no oral communication between us other than the text.
6/18/2024
Curt A. VERIFIED CUSTOMER
1st time there, and enjoyed the experience, and timely work in the quick lane.
6/17/2024
Jon W. VERIFIED CUSTOMER
Took shorter than expected
6/17/2024
Jennifer B. VERIFIED CUSTOMER
I was charged more for my key fob than I was quoted but service was great and everyone was super friendly.
6/16/2024
Dirk P. VERIFIED CUSTOMER
Very professional and timely service. He was very prompt and got my vehicle back to me so I could enjoy the rest of my day.
6/16/2024
Victoria G. VERIFIED CUSTOMER
Wonderful service from pick up and delivery valet in the morning to addressing my concerns of another matter. Spoke with Service Dept personally and was very happy with outcome.
6/15/2024
Jeff S. VERIFIED CUSTOMER
Would really like to speak to GM of Bob Thomas Lincoln very unhappy with my experience !! Not what a Lincoln customer should experience very disappointing!!
6/15/2024
Teresa L. VERIFIED CUSTOMER
Everyone was helpful. The service was quick and complete. Thank you
6/15/2024
John D. VERIFIED CUSTOMER
Service was fast and the price was good.
6/15/2024
Sharon H. VERIFIED CUSTOMER
Great, speedy, professional service! Loved the valet pick up service! The gentleman was very personable ! Great customer service!!
6/14/2024
Anthony C. VERIFIED CUSTOMER
Tom is always great to work with.
6/14/2024
Eileen A. VERIFIED CUSTOMER
John is the BEST! I will always pick Bob Thomas 1st because of the service I have received in the quick lane. I have used the quick lane service for my Ford taurus for 6 year’s because of John and the service I have received.
6/14/2024
Amy S. VERIFIED CUSTOMER
I am very impressed so far with my purchase from the sales team to the valet and the quick fix. Thank you!