Tom is a very knowledgeable person and does a great job
11/12/2024
Heather S. VERIFIED CUSTOMER
Tim was great to work with this time and the last 2 times.
11/12/2024
Lisa F. VERIFIED CUSTOMER
Excellent Customer Service
11/11/2024
Ryan M. VERIFIED CUSTOMER
When we bought the vehicle, it was leaking from the rear end, took three times of it being there to resolve the issue. It should not have been leaking when we bought it.
11/10/2024
John H. VERIFIED CUSTOMER
Tom was a very nice polite and professional. I felt like I was talking to my best friend when he called and kept things open honest and right to the point
11/10/2024
Bob M. VERIFIED CUSTOMER
Alex is great to work with. He is a very dedicated and thorough employee.
11/9/2024
Scott K. VERIFIED CUSTOMER
Great service!
11/9/2024
Karl B. VERIFIED CUSTOMER
Prompt service excellent job
11/7/2024
Michael D. VERIFIED CUSTOMER
Everyone was very professional and could answer any question I had they did a great job
11/7/2024
Teresa K. VERIFIED CUSTOMER
Thank you so much! Tom Spencer is great! I truly trust him!
11/6/2024
Sandeep P. VERIFIED CUSTOMER
Efficient
11/2/2024
Donald M. VERIFIED CUSTOMER
Great service for the truck I LOVE!
11/2/2024
Michael O. VERIFIED CUSTOMER
Nothing but top quality care and professionalism. I am 100 percent satisfied with my experience at Bob Thomas Ford!!!
11/1/2024
Ryan M. VERIFIED CUSTOMER
Bought the vehicle 2 1/2 weeks ago. As of tomorrow it will have been in there 3 times so far. We got it back Monday and it was worse than we dropped it off. Not happy at all.
11/1/2024
Mark S. VERIFIED CUSTOMER
One dent was fixed the other dent was not done.
10/31/2024
Marcia M. VERIFIED CUSTOMER
Tire emergency and you guys came to my aid. THANKS!!
10/30/2024
Cari V. VERIFIED CUSTOMER
As always, I return to this Lincoln location because the customer service and professionalism can’t be matched. My Nautilus is maintained by expert technicians that I trust and that know me. I love this place and the highest quality of service rendered each and every visit. Thank you so much Tom and Team today!
10/30/2024
Nancy W. VERIFIED CUSTOMER
The required high base price for simple quick fixes keeps me from using your services often but the knowledgeable and kind service providers make me wish I could.
10/29/2024
Joseph F. VERIFIED CUSTOMER
Get all my service on our escape and edge done at btf and we always get a good job satisfied with your performance