Joe was very nice, however I felt the whole assembly should have been replaced instead of “ bandaid” it…. The rubber hose might be stronger but how many other hoses on the assembly are there ?.. that might also split?Being that I purchased 2 cars myself from U ( one cash & this one fianced )within in 2 yrs…&my husband & son also purchased cars & we have had them serviced here I would have thought our business would have been more valued & that replacing the whole assembly @ your cost would have been the right thing to do! I don’t have a problem with Mr Martz.. I have a problem with the decision from the “ general manager” who made that decision.!
9/30/2024
Henry G. VERIFIED CUSTOMER
Reliable service
9/28/2024
Merry P. VERIFIED CUSTOMER
They explained what I should know about the diffent tire pressure from the front to back.
9/28/2024
Lynda F. VERIFIED CUSTOMER
Tim was very nice and prompt and eager to hear any concerns and address them.
9/27/2024
Marcia M. VERIFIED CUSTOMER
Prompt and courteous
9/27/2024
Timothy L. VERIFIED CUSTOMER
My business has not yet concluded, but so far everything is fine.
9/26/2024
Samuel W. VERIFIED CUSTOMER
Excellant’!!
9/26/2024
Jeff R. VERIFIED CUSTOMER
Cost be $100 for you to look at my window and see the track was broke. Kind of expensive for just a look. That's bad. Will make me think twice about returning.
9/26/2024
Jami D. VERIFIED CUSTOMER
Very thorough in explaining the issues my car was having! And was able to get it all taken care of in one day
9/26/2024
Lisa P. VERIFIED CUSTOMER
I set the appointment up online with a curtsy driver. When I showed up for my appointment the system put a different name down and the driver was not available. I called to see if the car was done and the driver never picked me up. I had someone from my work drop me back off to pick the car up.
6/23/2024
Loreen N. VERIFIED CUSTOMER
He always takes good care of me when I bring my cars in.
6/20/2024
Lola L. VERIFIED CUSTOMER
Everything about your service dept was superb! I was pleased with each step of the process for repair of my Ford Fusion. I have talked about my exceptional service with several friends. I would highly recommend you to all.
6/20/2024
Access One. VERIFIED CUSTOMER
Prompt - Professional- Service !
6/20/2024
Dean K. VERIFIED CUSTOMER
Professional, experienced, efficient, prompt service and quality service.
6/20/2024
John S. VERIFIED CUSTOMER
Simple, easy and affordable.
6/19/2024
Brian G. VERIFIED CUSTOMER
Quick service as usual. Good job!
6/19/2024
Kimberly R. VERIFIED CUSTOMER
Excellent service! Even got a ride and pick up to Macy’s.
6/19/2024
Marie K. VERIFIED CUSTOMER
It took a long time to get my vehicle diagnosed.
There was a charge for diagnostics that the warranty company and I believed should have been included in the total repair cost, but Bob Thomas made an adjustment for that.
But my car is running great now and I am grateful for the work done. I will use Bob Thomas again.
6/19/2024
Paul S. VERIFIED CUSTOMER
Thank you. Everything went smoothly.
6/19/2024
Kathy P. VERIFIED CUSTOMER
The job was done quickly. Not exactly sure how
Or what they did because there was no oral communication between us other than the text.