Yes he was helpful and courteous. He helped secure our warranty which was applied to our costs.
6/17/2025
Bethany S. VERIFIED CUSTOMER
Thank you
6/17/2025
Dave F. VERIFIED CUSTOMER
I spent over 2000 on front end Parts and labor come to findout it is a Bad
Tire . Í just wounder how Many part í real y needed ? .why Did í Pay for
Alínement 3 times .
6/17/2025
Leigh S. VERIFIED CUSTOMER
John was great to work with!
6/14/2025
Thomas B. VERIFIED CUSTOMER
He got my service set up, arranged a shuttle so I could get other work done, contacted me with the information about the needed repairs, and got everything completed in a timely fashion. You earned my trust and I also learned about the rewards program.
6/13/2025
Robert B. VERIFIED CUSTOMER
Part was late coming in but everyone worked with me to help me understand that it was not there fault. I thank Michelle Williams and Tom Spencer for pushing for the part to arrive in a timely manner
6/12/2025
Edward B. VERIFIED CUSTOMER
Tom always does a great job evaluating issues and problems and explaining the options and expenses to resolve.
6/12/2025
Susan F. VERIFIED CUSTOMER
The service was outstanding. Completely satisfied with scheduling, pick up, service and drop off. Very friendly staff. I really enjoy my Lincoln and the team at Bob Thomas are wonderful.
6/12/2025
Diane B. VERIFIED CUSTOMER
Took a little while getting the car into a service bay, but once that was done the service work did no take long .
6/12/2025
Cory T. VERIFIED CUSTOMER
Ya never told me you were not thrilled about working with extended warranty. I had to pay for the whole bill and will be reimbursed when the warranty pays your company. I will take my extended warranty and go elsewhere next time.
6/12/2025
Russell A. VERIFIED CUSTOMER
I called Joe with sort of an emergency. He got me in, arranged transpiration back home while they fixed my vehicle, then picked me up from home and brought me back so I could meet an obligation. Outstanding
6/11/2025
Sandra G. VERIFIED CUSTOMER
I asked that an oil change be done today while my car was in the shop. From the receipt, I don’t see that it was done.
6/10/2025
Edward B. VERIFIED CUSTOMER
Tom always does a great job trying to solve any service or maintenance issues as efficiently and cost effectively as possible.
6/10/2025
George F. VERIFIED CUSTOMER
The wife said the check engine light is still on. That’s probably because it might need a tuneup I guess and we’re gonna have our mechanic take care of that but I will say Bob Thomas does a good job. We need to start talking about F1 50s. I don’t need a new one probably something With fairly low miles and around $30,000.
6/9/2025
Brian R. VERIFIED CUSTOMER
Vehicle was picked up and taken to the dealership. I was called in a timely fashion to let me know what was found and what the cost would be. The vehicle was repaired and returned to my home just as promised. Good job Tom.
6/8/2025
Jess F. VERIFIED CUSTOMER
Excellent service! Above and beyond! Great and knowledgeable guy!
6/8/2025
William M. VERIFIED CUSTOMER
Tim is a great guy, always very helpful and professional. I've known Tim and Jerry and the guys in the shop for several years,I have had work done before and has always been top notch,anyone looking for repair work, I have always referred them to Tim and his crew, best in the business. Thank you Tim, Jerry and the whole team for another worry free experience.
6/7/2025
Randy F. VERIFIED CUSTOMER
Excellent job with everything
6/6/2025
Richard F. VERIFIED CUSTOMER
Service manager Joe seems to be straightening up some of the unsatisfactory issues I had with the service department
6/6/2025
David J. VERIFIED CUSTOMER
The entire staff were more than helpful as well as efficient. I will definitely use this dealership for any and all of my service needs for my Ford Ranger. Thank you again for the outstanding service.????