Gina Shepherd did a great job working with me to help me get the 60,000 service requirements addressed for my SUV.
Her professionalism and customer service skills were second to none.
Thanks to Gina Shepherd for all of her help and support.
Glenn C
8/29/2025
Jess F. VERIFIED CUSTOMER
Always great service!
8/26/2025
Judy K. VERIFIED CUSTOMER
Tom was a very helpful service advisor. He was honest and transparent, and provided a diligent approach to identifying the problem.
8/25/2025
Larry E. VERIFIED CUSTOMER
Thank you for the quick response to our problem
8/24/2025
Glenn C. VERIFIED CUSTOMER
Ms. Shepherd was very professional and very helpful and very friendly and easy to work with. She had great customer rapport and was excellent on her follow up.
8/22/2025
Ian A. VERIFIED CUSTOMER
Tom was punctual with contacting me about issues as they became present during my cars inspection. Giving me a detail explanation of the issues with my vehicle and the severity of them. He also explained how oe parts are going to be the best replacement option but not necessarily the only option. He finished our conversation with ways to try and save me money and using a charge account to ensure my vehicle could get the repairs it needed and be back on the road as soon as possible.
8/22/2025
Lisa S. VERIFIED CUSTOMER
I was pleasantly surprised the bill was less
8/21/2025
Wayne B. VERIFIED CUSTOMER
Tom was a pleasure to work with. No,it wasn't work,it was like 2 old friends with a give and take conversation.I would not say it was fun since we were dealing with my money.
8/20/2025
Randy F. VERIFIED CUSTOMER
Excellent as always
8/20/2025
Trey P. VERIFIED CUSTOMER
It was a quick service on the amount of work done. However, the rates were really high per hour compared to what I paid not too long ago. And after $1600 you would think a refill on windshield wiper fluid and an inspection over the whole vehicle would be completed.
8/20/2025
Travis L. VERIFIED CUSTOMER
Tom was easy to work with, and the shuttle service and valet service were lifesavers! I’ll be back!
8/19/2025
John Y. VERIFIED CUSTOMER
I am very pleased with the service and courtesy of the staff at Bob Thomas dealership
8/16/2025
Michael L. VERIFIED CUSTOMER
Michelle Williams was great.
8/15/2025
( VERIFIED CUSTOMER
Awesome Service, came to facility and performed regular PM service on site. Truman the tech was accommodating, and understood ADM company policies and accommodated accordingly to policies.
8/14/2025
Michael L. VERIFIED CUSTOMER
Michelle was great!
8/14/2025
Kimberly R. VERIFIED CUSTOMER
As always, Excellent Service!
8/12/2025
Gisela D. VERIFIED CUSTOMER
My experience was exceptional, I came in with what I though was a minor problem, that I wanted fixed that day, since I was only driving through. Joe didn’t turn me away like others did, but took me right away, and when it turned out to be more involved, he made sure I could have it fixed that day anyways. He was friendly and easy to talk to throughout. If I’m ever in that area again I would go out of my way to have him service my van. Thank you so much..
8/12/2025
Lex H. VERIFIED CUSTOMER
Great service. Very good communication during the day.
8/12/2025
Indot (. VERIFIED CUSTOMER
i absolutely love working with Joe Martz and his crew! they are always helpful and respond to questions about our vehicles in a timely manner, i appreciate the work that they do and how efficient they are.