Excellent customer service from both Tom and Michelle.
12/31/2020
Meyer L. VERIFIED CUSTOMER
They went beyond and above with all expectations today. This company had a very great staff and they deserve all that they put into this company!
12/31/2020
Michele W. VERIFIED CUSTOMER
Very professional and helpful!
12/31/2020
Phillip B. VERIFIED CUSTOMER
You were very busy today. It took one and one half hours for my oil change. Long wait!
12/31/2020
Rhys B. VERIFIED CUSTOMER
Mr Caponi took care of all my needs in a quick, polite and courteous manner. I will be returning to this location for my future vehicle service ????????
12/31/2020
Nicole J. VERIFIED CUSTOMER
Tom was super professional and friendly! We dropped our vehicle off a day early because it was the only time we had available since I was going in to have surgery the day our vehicle needed fixed for the recall. Tom went above and beyond and got our vehicle fixed the day we dropped it off (a day early) and we did not have to stress about how to pick it up after my procedure. Thank you Tom!
12/31/2020
JAMES H. VERIFIED CUSTOMER
Every one was great
Got great service
12/29/2020
Mary Lou. VERIFIED CUSTOMER
Very professional,recall check was completed in a timely manner.Everyone was very friendly.
12/29/2020
Steve S. VERIFIED CUSTOMER
Service was excellent this time.
12/27/2020
David T. VERIFIED CUSTOMER
Check engine light came on on the 18 took it in to have it checked waited while they had it checked they came out told me it needed a new motor and it’s gonna take 28 days to get a motor I’m sorry but for a dealership that is ridiculous so I have a new 2020 mine was on the lease I turned it in early I got a new 2020 the only thing is that the 2020 that I have now has the same hesitation in it that the 18 head I’m going to be bringing it back in to have it checked.Also going to probably have to check and see if there’s a way you can purchase extra miles because 7500 miles in a year on a vehicle is sometimes a little hard to stay under so I’ll be investigating that.
12/25/2020
TAMMY F. VERIFIED CUSTOMER
Tom’s service was excellent.
12/24/2020
Bryan K. VERIFIED CUSTOMER
Merry Christmas ???? ????
12/24/2020
Mike B. VERIFIED CUSTOMER
Very pleased that was do a good job when I go there to look at a vehicle they answer all my questions very satisfactory
12/23/2020
Nick C. VERIFIED CUSTOMER
Andrew did a very thorough job. Was happy that computer programming change was no charge.
12/23/2020
John G. VERIFIED CUSTOMER
I’m an employee of Bob Thomas Ford. If something is not right, don’t worry, I’ll let you know
12/23/2020
MELISSA H. VERIFIED CUSTOMER
Super nice workers!!’
Kim was very sweet,too.
12/23/2020
Elaine J. VERIFIED CUSTOMER
I love Bob Thomas Ford!
12/23/2020
AMANDA M. VERIFIED CUSTOMER
John was excellent! Gave me a wait time of an hour and a half but was able to get me out sooner. Always happy with the quick service lane.