Very professional and courteous, Tom and all the Bob Thomas Ford team treated me well!
1/30/2021
Martin L. VERIFIED CUSTOMER
Quick Lane service was faster than the time they gave me. I’ve always been pleased with this dealership service.
1/30/2021
Corinne K. VERIFIED CUSTOMER
He is always kind and very helpful.
1/30/2021
Chico S. VERIFIED CUSTOMER
Tom Spencer was awesome and incredibly genuine. He answered my concerns with actions and I’m grateful. I was worried about the condition of my car and the cost for damage, and everything turned out great! My repair was under warranty and car was ready in a day! Thanks Tom!
-Chico
1/30/2021
CHAD D. VERIFIED CUSTOMER
Had to go back a second time because window didn’t roll down after service. Attention to detail seems to always be a problem when we have service here.
1/28/2021
Joey K. VERIFIED CUSTOMER
Tom so awesome he really took his time with me and I appreciate it and I will come back and I’ll let him work on my vehicle again I still have one issue and soon as I get the money and him talked and he said I can bring it back and I’ll love to bring it back hey Tom thanks for everything good good at what you do buddy
1/27/2021
Marquetta B. VERIFIED CUSTOMER
Very frustrated with the service. My 2nd time bringing my vehicle in for the same reason and had to pay twice for same problem. Doesn’t seem fair. Also once I picked vehicle up today the vehicle started a different problem on the way home. Called Ford Service and they sent tow truck to pick it up. This was a nice gesture but I’m still waiting for the diagnosis. Thank you.
1/27/2021
BRADLEY C. VERIFIED CUSTOMER
Tom and Michelle always make the best service results possible. A++
1/26/2021
WYATT A. VERIFIED CUSTOMER
We have purchased many vehicles and service work since 1999. All Bob Thomas's employees have been the best. To have repairs is great with no problems over all these years. This dealership is so reliable we are completely satisfied. Thank you all WYATT A
1/26/2021
Heather F. VERIFIED CUSTOMER
Tom Spencer went above and beyond to make sure I understood what possibly could of been wrong with my vehicle and the next steps to take!! Thanks Tom
1/26/2021
Marge M. VERIFIED CUSTOMER
Ordered the part on Friday & arrived on Monday as promised. Installed on Monday. Very pleased.
1/26/2021
Dakota R. VERIFIED CUSTOMER
thank you guys very much for all the great you guys have provided me to my truck!
1/26/2021
Joeseph K. VERIFIED CUSTOMER
Well I had an 2 year warranty on my "Manifold", that I paid &1500 for to get repair. And they telling me that it wasn't the "Manifold" that I had the 2 year warranty for. That's not right!, and they want me to pay for another "Manifold, Gasket, Spark Plugs & Spark Plug Wires for another 1500!. I am totally not satisfied at all!. "Customer, Joseph King".
1/24/2021
Lupe S. VERIFIED CUSTOMER
Answered my questions right away and was very helpful.
1/22/2021
Jerry Y. VERIFIED CUSTOMER
Couldn’t have been better
1/22/2021
Becky S. VERIFIED CUSTOMER
Great customer service!!!
1/22/2021
Pamela S. VERIFIED CUSTOMER
Great service
1/22/2021
Olivia R. VERIFIED CUSTOMER
Andrew always kept me in the loop with what was going on and always provided a rental vehicle when mine was being worked on/looked at.
1/21/2021
Elizabeth G. VERIFIED CUSTOMER
John, is very curious and was able to meet my time schedule today.
1/21/2021
Marshall B. VERIFIED CUSTOMER
Mask is a problem, I try to respect your mask policy when there were other customers in the waiting room with no mask.