Thank you for providing excellent service.
It is appreciated!
2/10/2021
Cory D. VERIFIED CUSTOMER
The gentleman that worked on my truck was great, I got an oil change and a tire rotation. He put air in my tires as well but when I watched him put air in my spare tire and I thought, that's going above and behind. Thank you
2/9/2021
GINGER F. VERIFIED CUSTOMER
All staff was helpful and courteous!
2/9/2021
David C. VERIFIED CUSTOMER
No complaints for the service I went in for which was just an oil change. Everyone was very nice and I was in and out pretty quickly. I was notified I was in need of replacing rear brake pads and rotors but with an extremely high estimate of how much it would cost to do so. Most people may not know any better but that really concerns me as to the practices of your service department.
2/7/2021
FRAN F. VERIFIED CUSTOMER
Great job.
2/6/2021
KENDRA S. VERIFIED CUSTOMER
John is wonderful. Honest, helpful, and reliable. Thanks a ton.
2/6/2021
Rick W. VERIFIED CUSTOMER
Was wondering why if this fuel pump issue is widely known on other trucks, why isn't there a recall to fix these instead of making people pay to fix a known issue?
2/5/2021
VAUGHN E. VERIFIED CUSTOMER
Joe and his team in the service department are the best thst is why i bring my truck to your service department wish you would hsve had the truck i was needing i would have purchased other truck from your dealership
2/5/2021
Rebecca N. VERIFIED CUSTOMER
The customer services was great. I got a call wanting to know if they could change the filter. They asked if I needed a tire rotation. The service was very good abd I looked forward by to gaving my car serviced there when needed.
2/5/2021
Susan J. VERIFIED CUSTOMER
Always get excellent service at the dealership!
2/4/2021
Lucas C. VERIFIED CUSTOMER
I'm a regular customer here at Bob Thomas Ford north. I always prefer quick lane because of how quick and simple everything is. I plan to come back again soon!
2/4/2021
Angela B. VERIFIED CUSTOMER
Michelle was great and extremely helpful!
2/4/2021
Diane H. VERIFIED CUSTOMER
I bought my Escape at Bob Thomas North and would never take it anywhere else. They've always taken excellent care of me,excellent. Always very friendly and polite and very,very knowledgeable. My Escape will always and only be taken care of at Bob Thomas North.
2/4/2021
JOSEPH C. VERIFIED CUSTOMER
Thanks the quick service.
2/4/2021
Mellisa Q. VERIFIED CUSTOMER
Today was the best service I have ever had at a dealership. Everyone was very friendly and helpful. I can not remember the name of the man but he went out of his way to take me home. The shuttle was about a half hour away and I had things I needed to get done. He was fantastic!!! Please check with you team and make sure he get a wonderful job done and I am appreciative of him. Kenny updated me up from my house and he was a pleasure to talk with as well. Thank you all so much! Mellisa Q
2/4/2021
Trent M. VERIFIED CUSTOMER
Thanks
2/3/2021
Ron G. VERIFIED CUSTOMER
Great job!
2/3/2021
Jaxon J. VERIFIED CUSTOMER
After spending a high price to get my steering issues fixed, I now hear a loud hum when driving over 40 MPH.
2/3/2021
Marshall B. VERIFIED CUSTOMER
Thanks Tom
2/3/2021
JOEY K. VERIFIED CUSTOMER
Everything’s going great TOM Spencer absolutely wonderful guy and the mechanics are very nice and worker andVery knowledgeable so thank you guys for everything I’ll keep coming back