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Real Reviews from VERIFIED CUSTOMERS
Christopher M. VERIFIED CUSTOMER
Always a great experience at Bob Thomas Ford
9/25/2020
Amanda K. VERIFIED CUSTOMER
Andrew is ALWAYS A PLEASURE to work with. He is very helpful and goes out of his way for us every time. Thank you Mandy Kiefer
9/24/2020
Jack F. VERIFIED CUSTOMER
Great service, friendly personnel. Repair was done to my satisfaction and price was good too.
9/23/2020
Carol S. VERIFIED CUSTOMER
You always do a good job for my car thanks
9/20/2020
Brian G. VERIFIED CUSTOMER
You guys and gals are awesome! We really appreciate you working the winter service for our Mustang in so we could avoid the majority of the wait! Saved us an additional trip back to Fort Wayne! Thanks a bunch!
9/19/2020
Daniel H. VERIFIED CUSTOMER
Michelle was very helpful and courteous
9/19/2020
Patricia L. VERIFIED CUSTOMER
all concerns are still being addressed> I am trusting service advisor Andrew to get things O K
9/19/2020
Tony R. VERIFIED CUSTOMER
So far all good.
9/18/2020
Bradley C. VERIFIED CUSTOMER
Extremely pleased with services today and great pricing!!
9/18/2020
Carol B. VERIFIED CUSTOMER
Tom was excellent!!
9/18/2020
JOHN P. VERIFIED CUSTOMER
He was extremely professional and accommodating. Please fix my Name... It is Mark Pasienza
9/17/2020
Laura W. VERIFIED CUSTOMER
I appreciate the awesome customer service from everyone I encounter when I bring my MKC in for service. Your kindness and attention to your customers doesn't go unnoticed;thank you and keep up the great work!
9/17/2020
Martin M. VERIFIED CUSTOMER
Michelle and the crew are always great to work with. Thank You Martin M
9/17/2020
Rusty A. VERIFIED CUSTOMER
Service like this is why I keep coming back.
9/16/2020
Nancy F. VERIFIED CUSTOMER
Timely & friendly service.
9/16/2020
Gary O. VERIFIED CUSTOMER
Great experience
9/16/2020
David K. VERIFIED CUSTOMER
My truck is under warranty and the drivers side running board had major manufacturers defects. The service dept was friendly and professional and I was satisfied with them 100%. However, only the drivers side was replaced with the knowledge this defect is known and I worry that if the defect shows on the passenger side after my warranty expires I will be stuck with the cost?!?! I have owned Ford F-150's for the past 30 years and am please with the product.
9/15/2020
Diane M. VERIFIED CUSTOMER
Everyone was sooio nice and helpful. Thank u
9/12/2020
Timothy J. VERIFIED CUSTOMER
Job done well with minimum of fuss.
9/12/2020
Stephanie B. VERIFIED CUSTOMER
I do not smoke in car Car smelled like smoke Spoke to service lady Other than that fine on other areas
9/11/2020