Cristal is an exceptionally excellent member of your staff! Her customer service skills are totally and completely wonderful. I started my career in 1976 when customer service was top priority. This young lady has the gift of the often difficult to find art of exceptional customer service. She deserves a huge salary increase and promotion. My husband and I had traveled from Estes Park, Co when our truck had a humongous tire blow out with out 5th wheel trailer on the back. We found your dealership thru Google. Cristal was soooooo patient and courteous ion the phone and equally as much so in person. THANK YOU CRISTAL, you saved this day of our vacation for us. May God bless you and your family for your kindness. Duane & Connie Tallman, Aubrey, Texad
7/10/2020
Erin G. VERIFIED CUSTOMER
Thanks for everything. Everyone was very helpful and having the car picked up made it so much easier to get the car in at this time! Thank you!
7/9/2020
Rick A. VERIFIED CUSTOMER
Prompt, courteous and answered questions. That’s what good service rep is. Techs also have good relationship with John and get the service done in a timely manner. Thanks!
7/9/2020
Steve G. VERIFIED CUSTOMER
Mix up on what oil you carried in house! NOT His doing! He bravely inherited a bad situation and got through it OK! Thanks for the help!
7/9/2020
Daniel L. VERIFIED CUSTOMER
Good job Estevan Rivera!
7/9/2020
Carlos G. VERIFIED CUSTOMER
Great service!!! Thanks so much for always take care of me..
7/9/2020
Lorraine S. VERIFIED CUSTOMER
Simon is a very knowledgeable and really nice, always service is excellent
7/8/2020
Carmella A. VERIFIED CUSTOMER
Fast and efficient service!
7/8/2020
Mary B. VERIFIED CUSTOMER
Your staff is always professional and prompt
7/8/2020
Jerry R. VERIFIED CUSTOMER
Had other dealerships give discounts to vets none at your business
7/8/2020
David W. VERIFIED CUSTOMER
????
7/8/2020
Arturo C. VERIFIED CUSTOMER
Cristal is awesome person to deal with, will return to the same quick lane because of her. Called the shop before arriving to get a price quote, she was really nice over the phone. I arrived she checked me in right away and within 40 minutes i was driving home. She also elighted me and let me know that i had complementary services. Awesome service earned my trust.
7/7/2020
Roger G. VERIFIED CUSTOMER
Everything done in a completely satisfactory manner. great dealership great place to do business.
7/7/2020
Mario G. VERIFIED CUSTOMER
Very friendly and good job
Thank you.
7/7/2020
Cyrus P. VERIFIED CUSTOMER
Service was fast with no wait to wait time and the service representative was courteous and professional.
7/7/2020
Robert G. VERIFIED CUSTOMER
Excellent service, quick and friendly
7/5/2020
Ronald R. VERIFIED CUSTOMER
As always, Simon goes above and beyond to deliver outstanding personalized customer and vehicle service. He is a true asset to your organization. You are fortunate to have such an experienced and dedicated employee. Adrienne Ross
7/4/2020
Denise K. VERIFIED CUSTOMER
I came in with a battery issue(acid leaked into the tray and onto the ground). I asked if they could remove the battery to clean up the baking soda I put in there to neutralize the acid. Ford did not remove the battery but just flushed with water.
7/4/2020
Guillermo C. VERIFIED CUSTOMER
Simon is the best I would recommend simon to other people he’s the best thank you very much simon for your help I rate you a 10
7/4/2020
David S. VERIFIED CUSTOMER
Yes we were very satisfied with the work done on both of our vehicles today it was done in a timely fashion and they were very courteous and called us when our vehicles were done.