Service was excellent. Everything was done very quickly
6/24/2020
Frances M. VERIFIED CUSTOMER
Simon is always such a help and so nice
6/24/2020
Agnes M. VERIFIED CUSTOMER
Steven Rivera's customer service was Excellent! He deserves a raise.
6/24/2020
Jack G. VERIFIED CUSTOMER
Oil was dripping off after my oil change.
6/24/2020
John R. VERIFIED CUSTOMER
The service technician was irritated when I asked him to reset my “oil change required” message, saying that I should have known how to do it myself. He eventually reset the message for me. Not an optimal customer experience. I have only had positive experiences with express lane for the ten years I’ve owned my f-150. I hope this experience is not repeated.
6/23/2020
Richard F. VERIFIED CUSTOMER
As usual, a good job!
6/23/2020
Daryl G. VERIFIED CUSTOMER
As always, John makes every customer feel important. He never rushes you and always listens to your concerns. John represents Capitol Ford in a very positive manner, in fact every employee I have dealt with over 5he many years at the Dealership have been positive and professional. At great team at Capitol!
6/23/2020
Jeff L. VERIFIED CUSTOMER
Great job, value and quick service.
6/23/2020
Lenore T. VERIFIED CUSTOMER
I want to thank John for always being friendly and helpful, the team was nice and did a good job.
6/23/2020
Ron E. VERIFIED CUSTOMER
Great service... We’ll be back! Ron.
6/22/2020
Paul B. VERIFIED CUSTOMER
Cristol was the consumate professional as always.
Your Service Tech however, was a complete slob: grease/oil handprints and residue everywhere!
Took two hours of MY OWN TIME ON MY ONLY DAY OFF THIS WEEK to clean the interior and exterior surfaces.
Pathetic.
6/21/2020
Vivian V. VERIFIED CUSTOMER
Simon was really attentive and took care of my issue within a reasonable time and knowledgeable.
6/21/2020
John M. VERIFIED CUSTOMER
As always John and team do an awesome job at taking care of all of my vehicles. Thanks for all you (John) and your great team do!!!!
6/21/2020
Sara M. VERIFIED CUSTOMER
Crystal was wonderful.
6/21/2020
John W. VERIFIED CUSTOMER
Super team, great pricing, speedy service very curtious front end team. Nice job guy's!!!
6/21/2020
Michael P. VERIFIED CUSTOMER
Great job by Cristal and all the technicians and mechanics!
6/21/2020
John L. VERIFIED CUSTOMER
John Smail is always helpful and pleasant and answers all of my questions completely
6/19/2020
Don C. VERIFIED CUSTOMER
They continue to be extremely professional and efficient each and every time I do business with you. Top notch.
6/19/2020
Darlene Q. VERIFIED CUSTOMER
No suuvey yet till they fix my door please
6/19/2020
Scott V. VERIFIED CUSTOMER
Clean safe and friendly service in today’s environment. Car was serviced perfectly.