Continue with the thoughtful,friendly and professional service.
10/21/2025
Rebecca N. VERIFIED CUSTOMER
I love my Ford Team. You have always been there for us and our car. You have been polite, helpful, informative. Wish I could bring you Buckeye candies every day, instead of occasionally. ????
10/21/2025
Rufus B. VERIFIED CUSTOMER
All good
10/17/2025
Mike K. VERIFIED CUSTOMER
Overall good service. Just **** to pay 199.00 to plug in to see what the check engine light but everyone is doing it now. I used the quick pay feature and was shocked to see that they added a processing fee to my bill. That is why I am not totally satisfied. Always have good service from Steve. Also dropped the car off Sunday night and did not get it back until Wednesday but again all dealerships are starting to do that. Steve is good at what he does.
10/16/2025
Ed R. VERIFIED CUSTOMER
She does what she is asked to do for my vehicle.
10/16/2025
Ed R. VERIFIED CUSTOMER
She is great!
10/15/2025
Joe S. VERIFIED CUSTOMER
The service provided was exceptionally great
10/14/2025
Rebecca N. VERIFIED CUSTOMER
My Ford Team have always taken very good car of our Ford, and have always been kind, helpful, and very considerate.
10/11/2025
Yulonda D. VERIFIED CUSTOMER
It was kept tooooo long 5 weeks is too long will never bring my truck again.
10/9/2025
Valerie B. VERIFIED CUSTOMER
Courtney always takes such good care of me and my car! Never have to worry about my car at CCF. She always briefs Brian of what’s going on with my car so he’s ready for it, it’s usually resolved fairly quickly and don’t have returning issues for the same reason the car came in.
10/8/2025
Joe T. VERIFIED CUSTOMER
Excellent job and thank you.
10/6/2025
Derek P. VERIFIED CUSTOMER
Steve is the best man I’ve ever met. He is the reason I use your dealership for all my services
10/6/2025
Olivia R. VERIFIED CUSTOMER
Courtney’s customer service was unmatched. Throughout the entire process, she made sure that I was informed about the status of my repairs and protection options moving forward. Would love to have her again next time I need service assistance!
10/3/2025
Mark M. VERIFIED CUSTOMER
Steve and the service team got my truck back to running normal and all is well in my world.
10/3/2025
Anita W. VERIFIED CUSTOMER
He's awesome. Really appreciated his flexibility and know how. He got my moonroof fixed. Wished I hadn't waited the 3 weeks to see the window doctor (lwho canceled with no notice) and brought my car to Steve instead.
10/3/2025
Pam H. VERIFIED CUSTOMER
I appreciate the good service. Courtney was great.
10/3/2025
Chris W. VERIFIED CUSTOMER
Been with Ford since 1988. Love the brand. Courtney is probably the best service advisor I have ever had. Capital city as a whole was fine. There may have been a little lack of detail on the mechanics part. I more though inspection probably should have been performed on the first visit. Things happen and that’s how you learn and grow. I’m not 00% convinced the front left wheel bearing was bad honestly though. It was only 4 years old and had to come back the next day and buy the other side.
10/2/2025
Carl S. VERIFIED CUSTOMER
Peyton did a great job in accommodating me through the process of changing my bed cover out.