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Real Reviews from VERIFIED CUSTOMERS
Dan S. VERIFIED CUSTOMER
I don't appreciate being lied to. Information available on the internet refutes what I was told about my parking assist sensors being obsolete. You wasted 5 hours of my time.
7/26/2025
Dennis A. VERIFIED CUSTOMER
Courtney, Brian and Terry did a great job.
7/25/2025
James B. VERIFIED CUSTOMER
Steve is a great guy and great to work with!
7/25/2025
Rose Mary. VERIFIED CUSTOMER
I would like to thank you all ,for a job well done.Thank you, Payton, very friendly customer services.
7/25/2025
Darryl D. VERIFIED CUSTOMER
My car has been at Capital City Ford for longer than 3 weeks.I am not happy about this at all.
7/24/2025
Lewis M. VERIFIED CUSTOMER
She followed through solving the problem and kept me informed.
7/23/2025
Lynn F. VERIFIED CUSTOMER
Probably the only issue I have is that they had my car for 1 week & I had to get on a waiting list for a courtesy car which I never got. I know they were very busy & I wanted my car repaired properly, which it seems ok. But being without transportation is very stressful. I guess I'm old school remembering how things used to be
7/23/2025
Kristin K. VERIFIED CUSTOMER
Steve was awesome and was able to resolve the issue I was having while keeping me updated. He appreciated his customer service and professionalism.
7/23/2025
James W. VERIFIED CUSTOMER
Thanks Steve and team!
7/20/2025
Laurie L. VERIFIED CUSTOMER
Peyton was very helpful and explained everything to me well and helped the other technician finish the job so I could get my car back when I needed it and he assured me I could contact him directly if I had any additional concerns or problems
7/19/2025
Joseph M. VERIFIED CUSTOMER
Steve made a great first impression on me of capital city ford. He was familiar with the description of my car issues. Steve found that the repair was covered by warranty. He let me know early that the transmission mechanic was going to be on vacation and gave me the option to wait or have another mechanic do the work. I appreciated the option. Over all I am very pleased with the service from Steve and the mechanic. The cashier was pleasant as well.
7/18/2025
Walter N. VERIFIED CUSTOMER
Courtney is fantastic!
7/18/2025
Ateambbq (. VERIFIED CUSTOMER
Im very disappointed with the service I believe i was lied to about the new motor being put in my car because the motor that was put in my car runs way rougher then my old motor you can feel the motor shaking in the car my old motor never shook like this motor does.. so all in all I give the service a 3 outta 10 and I still have yet to receive any type of paperwork on my car saying its a brand new motor like I was told it would be
7/17/2025
Kent H. VERIFIED CUSTOMER
Thank you for the quality care of our truck
7/17/2025
Richard S. VERIFIED CUSTOMER
Steve was awesome and the repair is perfect so far. I did notice some scuffs on my new wheel but no way to prove it wasn’t there when I brought it in. So I put touch up paint and went about my day. I was very pleased with everything else and will def be back. Thank you all very much
7/12/2025
Catherine S. VERIFIED CUSTOMER
Steve and everyone I encountered were helpful and very nice. All seemed knowledgeable!
7/12/2025
Amazon /. VERIFIED CUSTOMER
Timing to complete repairs and return it to me
7/12/2025
Steve L. VERIFIED CUSTOMER
Just exceptional work, and very quick!
7/8/2025
Shenna M. VERIFIED CUSTOMER
Courtney kept me informed throughout the service
7/5/2025
Filiberto M. VERIFIED CUSTOMER
Thanks
7/4/2025