Helped with the issues that were going on with my new truck. Fixed in a timely manner. Thanks
3/7/2026
Susan N. VERIFIED CUSTOMER
Everyone went above and beyond today and I am extremely thankful.
3/7/2026
Maurice G. VERIFIED CUSTOMER
Service was great! Appreciated the ride to pick up the car. My only complaint is that it would have been nice if you could have washed the car or vacuumed it.
3/7/2026
Nancy H. VERIFIED CUSTOMER
Peyton was very professional and caring . Great job.
3/7/2026
Robert S. VERIFIED CUSTOMER
You Services are outstanding
3/6/2026
Carolyn W. VERIFIED CUSTOMER
Ms. Butler was very helpful, courteous, and professional. She even managed to get the service charge reduced.
3/6/2026
Brenda H. VERIFIED CUSTOMER
Very nice person. Job well done
3/6/2026
Jason M. VERIFIED CUSTOMER
Peyton did a great job! Kept me informed about what needed to be done and offered a quote for new tires. Very happy.
3/5/2026
Tabitha W. VERIFIED CUSTOMER
Always satisfied with Capitol City
3/5/2026
Donald C. VERIFIED CUSTOMER
Very helpful young man.
3/5/2026
Jason S. VERIFIED CUSTOMER
I bring my vehicle to you for all my service work, you've never let me down. Great customer service and excellent communication.
3/5/2026
Teddi F. VERIFIED CUSTOMER
Alyssa and the team were great. Everything went very smooth.
3/5/2026
James M. VERIFIED CUSTOMER
Brought my car in twice now for two separate issues. I had the pleasure to work with Courtney both times. Customer service was great as well as the communication. Bringing your car in for service is stressful enough, but she had all the answers to any questions that I might have had. Represented your company very well. Also big thank you to the rest of your team. From the tech that serviced my car as well as the nice lady that rang me up to the person retrieving my car. Thank you again all around.
3/4/2026
Gary T. VERIFIED CUSTOMER
On the road again!
A little slow out of the gate,
Thx
3/4/2026
Sara Z. VERIFIED CUSTOMER
It was a 1 and 1/2 hour wait for a scheduled oil change, too long in my opinion.
3/4/2026
Jeff E. VERIFIED CUSTOMER
Peyton was awesome as always!
3/4/2026
Hassein A. VERIFIED CUSTOMER
Steve told me it’ll take 4-5 hours while it took 3 days, I brought the vehicle specifically for transmission and rear axel fluid service and you guys only did the rear axle fluid and not the transmission and I was told they don’t wanna deal with it, I’m very disappointed with your service and never come back there and tell everyone about it too.
3/4/2026
Susan J. VERIFIED CUSTOMER
Frustrated that we spent $400 on repairs today only to get into the car and find that my key battery was low, so I had to return to the dealership and buy two batteries for it. It would’ve been nice if someone would have noticed this and pointed it out so that we didn’t have to come back and get it fixed.
3/3/2026
James C. VERIFIED CUSTOMER
Great customer service!
3/2/2026
Connor H. VERIFIED CUSTOMER
I spoke with my dad after I left the service shop and we talked extensively about how the people working at Ford dealerships are always some of the kindest people you can interact with. Alyssa was no exception to this. I have been fighting with my car all winter, fixing problems as they came up and the next one would be just around the corner. It came to a head when my battery completely died and neither a jump nor a couple hours on a charger helped at all. When I brought the battery to Capitol City Ford, Alyssa was quick to help diagnose the problems with the battery, and explain exactly what my options were going forward given my situation. She helped set up an account for me at Capitol City Ford so my warranty on the new battery I ended up having to purchase would be in the system, unlike the previous person who installed it. She made sure everything was right on the back end so that I would have as few problems as possible next time. Alyssa definitely made me want to bring my car back to get serviced at Capitol City Ford. She is an excellent employee!